The Hardware
============
Windows XP Pro, SP 2
Linksys BEFW11S4 Wireless-B router
Motorola SB5120 Cable Modem
Cox cable Broadband service
D-Link Air DWL-520 Wireless PCI Adapter


The Network Setup
===========
Simple. Cable signal into cable modem, cable modem into wireles
router. Signal gets sent to one computer. Working like this for
months, no problem.


Quick background
================
Connection was a flakey lately, called Cox and they came out to take a
look.
When they came, everything was working great as they were able to
observe.
The decided for good measure to switch out the modem for a new, more
robust modem. I was fine with that. We put it in. The modem is
provisioned, set up no problems.

The Problem:
===========
No Internet connectivity.
Modem is operating normally. All status lights look great.
The router is working great. I can bring up the admin screen no
problem.
But, no Internet connection.
Cox tech was here 2 hours and finally left with no resolution.
Things we tried:
Replaced cable from modem to router.
Hardware reset the router.
renew / release.. etc.
Deletion and re-creation of wireless connections
Did the old routine of turning off the router, modem, powering back
up, re-booting, etc. a jillion times and in different variations. No
help.
It's like the router cannot talk to the modem. I can talk to the
router, but that's it.
The only thing I can think of is that my "old" linksys router is not
compatible with the modem, although I wouldn't think so??

Any help or ideas? Quite a frustrating day!

Jeff

can you connect to the net directly from your computer if so the nic is good
but the router may have went bad
"Jeff" <pasdecrap@yahoo.com> wrote in message
news:a452d954.0411062123.53194773@posting.google.c om...

Jeff wrote:

Try connecting directly to the modem, without the router. Also, it's Cox's
problem if they're supplying the modem. Have them bring out a notebook
computer to demonstrate that the modem is functional. If they can't get it
going, using their gear, it's their problem, no excuses.

Problem solved..
I downloaded and installed the latest firmware for the linksys router
and got it working.
Hope this will save someone trouble in the future.

Jeff

pasdecrap@yahoo.com (Jeff) wrote in message news:<a452d954.0411062123.53194773@posting.google. com>...

yeah i was having the same problem suspected i needed new firmware t
match the new modem.. thanks for confirming now i can use my wireles
connection as well

--
worldspaw
http://forums.speedguide.ne