Any special issues adding a self-bought modem with Comcast?

So far, I've gotten conflicting information. It generally seems as if
you are forced to a specific page to set up the account. Sometimes, you
need to use a special address (I found one link to some addresses on
Broadband reports.)

Any other things I need to worry about?

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"Andrew Rossmann" <andysnewsreply@no_junk.comcast.net> wrote in message
news:MPG.1bb524f3b918e71e989680@netnews.comcast.ne t...
If you currently "rent" a modem from comcast, get a receipt for it when you
return it. Make three copies of that receipt. Mail one back to Comcast
immediately, and store another one in a fireproof bank vault. It took me
months to get Comcast to stop trying to charge me for a modem I no longer
had. -Dave


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On 2004/9/17 7:44 PM, "Dave C." <mdupre@sff.net> wrote:

For me, they thought that I turned in the modem as part of canceling the
service, even though the clerk entered a comment that that I was replacing
it with a customer owned modem and I had the modem "provisioned" by giving
them the make, model, serial number and MAC address. I have had very few
problems with the actual cable modem service, but I have had numerous
problems with Comcast's business operations.

I second Andrew's comments and suggest that you keep good records of all
communications with Comcast, get people's names and get everything in
writing.

In article <2r1b51F13q76aU1@uni-berlin.de>, mdupre@sff.net says...
This will be for a new internet account, not replacing a rental. They
already have regular cable.

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All junk mail senders will be prosecuted to the fullest extent of the
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Comcast here in Michigan, requires that you notify them, and give them the
MAC address of the cable modem. Until you do, you're not going anywhere.
Other than that, it's very smooth, and simple.

Bill Crocker


"Andrew Rossmann" <andysnewsreply@no_junk.comcast.net> wrote in message
news:MPG.1bb524f3b918e71e989680@netnews.comcast.ne t...

Comcast just switched over to the new Fiberoptic lines earlier in my Area.
Went from a A/B system just just a single cable now, with more channels.
But anyway, I bought a Cable Modem and the Comcast Self Install Kit and Best
Buy a while back. I plugged the Cable Modem in on like Sunday and the
Cable light was flashing, come Tuesday Morning it was solid. Called them at
lunch to get Internet access. At first they said I didn't have Internet
access in my Area yet, and then I explained how I already had a Modem and
the Self Install Kit and my Modem now had a connection to their system. I
finally got the Number I needed and ran the Install software entered the
Numbers and was connected up in no time at all. After it was working
right. I installed my Netgear Router which took me a bit to figure out have
to get that working correctly. Then I canceled my DSL service. My DSL
speed was like 200/100 and now with cable it's 3000/256, and for only $10
more then what DSL was costing me. It's so freeken much faster then what
I had. I was also having problems with my DSL service is not working at
times. Sometimes for hours, and other times for a day or 2. It was
getting worse. So far I'm happy with Comcast. Of course now my cable bill
is even MORE, and if they get there DVR HD in, that would be even more yet.


"Bill Crocker" <wcrocker007@comcast.net> wrote in message
news-6dndP1kYZMWNHcRVn-rA@comcast.com...