Tech Support > Computer Hardware > Modems > Intel 536EP Problems w/ Caller ID & NetonHold
Intel 536EP Problems w/ Caller ID & NetonHold
Posted by Gary Kaucher on November 20th, 2005


This Intel 536EP modem (Encore ENF656-EHW-INPR) works great when it comes to
connecting to the internet, faxing, and voicemail. It's supposed to be V.92,
however, I am unable to get Caller ID or Modem on Hold to work using FaxTalk
and NetonHold respectively. I have Caller ID and Call Waiting on my home
telephone line. I have used drivers from the Intel website (4.77.80) and
from the Encore website (4.60.2). The 4.60.2 generally gives me the best
connection speed.


If I go to Hyperterminal and make a phone call to my computer with my
cellphone, I get no Caller ID entries, despite "enabling" Caller ID with
the VCID=1 command.


ATZ
OK
AT+VCID=1
OK


RING


RING


RING


Apparently this is a known problem with 536EP modems.


Any help appreciated.


Gary




Posted by Gary Kaucher on November 20th, 2005


The modem chip has this written on it-

HM410F-HS
"*" 5VDC
1A 120VAC/30VDC
c**us CHINA


*This is a symbol that looks like an "H" and an "F" jammed together with a
circle around it
** This symbol looks something like a reverse "B".
If someone knows what chipset this is, I might be able to find the correct
driver.

Thanks,

Gary



"Gary Kaucher" <gkaucher@spamptd.net> wrote in message
news:WLKcnRhVULFSlh3eUSdV9g@ptd.net...


Posted by Gary Kaucher on November 20th, 2005


It's not the chipset. It's a relay.
http://www.relaychina.com/productdata/hm41004101.htm





"Gary Kaucher" <gkaucher@spamptd.net> wrote in message
news:ehydnffAGLvdTB3eUSdV9g@ptd.net...



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