I'm running windows 98se.

I've got a Q-TEC 561mi 56k modem. I installed the drivers correctly and in
the control panel is diplayed an ICON for an Intel 537EP modem. Is this
right, since in the manual it says that it says it's a fax/voice modem?

Anyway. When it connects, I can barely hear the dial tones, even when the
volume control is set to max in the properties for the modem. Secondly, it
takes about two tries lasting perhaps 30 secs before I can hear the dialng
tones. With a Robotics modem connected to the same computer, it connects at
46K whereas the Q-Tech connects at 36K max. I've also noticed that I can't
connect on my other computer when this modem is connected on another
computer, but I can if I swap the Q-Tec for the Robotics modem. It's as if
the Q-Tec is loading the line even when it's not in use.

Can you guys help?

fellow wrote:

When using two modems on the same line, it's best to unplug the unused
modem, or get a phone line switch box to connect the line to whichever
modem you want to use. Different brands perform differently/better than
some others. You have found that the USR modem provides good performance
on your line, so I would go with another USR rather than an unproven
brand. Keep in mind that overall throughput is the true valid measure of
modem performance, rather than the connect speed. 56k modems will adjust
speed up/down after the connection is established. Full hardware modems
generally perform better than software/winmodem types, because all the
signal processing and control functions are done on the modem board,
rather than using the computer's CPU and memory. Good luck.


--
Art Jackson W4TOY Owensboro, KY USA
Life is God's open book test. In order to pass,
you must open His book to find the answers.

On Tue, 17 Aug 2004 00:29:23 +0100, "fellow" <Jameson@god.com> put
finger to keyboard and composed:

"Intel 537EP" is the name of the chipset.

Disconnect both modems from the phone line and measure the voltage at
the telephone socket with a DMM. Then reconnect your modems one by
one, measuring the phone line voltage as you do so. This voltage
should not drop appreciably, if at all, when the modems are
reconnected. Ensure that both modems are on-hook when performing this
test.


- Franc Zabkar
--
Please remove one 's' from my address when replying by email.

If you have no luck with that modem, don't go for the Robotics winmodem,
look for the $70 (Canadian dollars)hardware one if you can. I still use my
slower connecting Intel HaM one, which I think is ran by the same driver you
said Intel 537EP one, which is alot better for everything then that Robotics
winmodem 5660a (bad ping/latency too). gamers stay away!!! . Maybe it
might work better when usr updates the driver which I've heard their doing.
I'm not sure what you mean

"I've also noticed that I can't
connect on my other computer when this modem is connected on another
computer,"

Like a network or the modem doesn't hang up? I have no idea if why you
couldn't connect, maybe a icq conflict or port conflict, if it's the phone
line picking up I think the modem is fried maybe. The modem sounds like
it's fried if it's not working on either computer so. My intel's speaker
isn't very loud and I get slower speeds but I still like the modem. My
throughput is still pretty good. Sounds like you might be going shopping.

"Scott" <travel_er81@yahoo.ca> wrote in message
news:sDOUc.15548$ZI1.714383@news20.bellglobal.com. ..
I think the fundamental problem is that the winmodem is loading the line.
Hence needing two or three attempts to connect, barely hearing the speaker
at max volume, receiving at 36k rather than 46k and my other computer not
being able to connect when the winmodem is connected but not using it the
line.
Bye

I have no idea then, just my old modem was starting not to hang up and
pick up on it's own and had nothing to do with another modem. Um,
interesting question, do you have your phone line going into 1 modem then
out then directly into another modem like a string, or like a split box with
2 going out from the jack 1 to one modem and 1 to the other modem? It's
possible the 1 outlet of the one modem is kinda buggy and is interupting the
connection because of the buggy outlet on the one modem. I recommend
getting a Y line split box for the jack one into one, and one into another.
I guess I don't understand your question that well, sorry :/ After a while
sometimes the modems to get buggy, sometimes moisture, starts to not hang up
or sometimes it ties up the line for no reason. Basically means a new modem
or I think I was told you can take it out and melt the connectors again or
something so it'll pickup and hangup properly.

I also have a Intel HaM modem using that same Intel driver. My speaker gave
out on me too, I can barely hear mine, but it seems to work fine speed wise.
I have 1 robotics and 1 ham, the ham one works better gaming for some
reason. For loading the line you should check www.modemsite.com see what
they have to say, maybe someone else on here might know more.

On Fri, 20 Aug 2004 22:04:54 +0100, "fellow" <Jameson@god.com> put
finger to keyboard and composed:

Measure the line voltage, as I've explained elsewhere. That should
tell you if your modem is loading the line, at least at DC.


- Franc Zabkar
--
Please remove one 's' from my address when replying by email.