Tech Support > Computer Hardware > Modems > Modem drops connection, but says it's still connected
Modem drops connection, but says it's still connected
Posted by Chaos Master on June 26th, 2004


Hello people.

A strange problem:

My modem will drop the connection, but Windows still thinks it's connected. If I
pick up the phone there's dial tone, if I dial to the number of the phone line
that's connect to my modem, the modem answers it.

Modem is a PCTEL HSP56 MicroModem. OS is Win98 SE. I tried various drivers for
this modem but it didn't help. The ISP I use is a local free ISP.

I have a friend, which has a Lucent modem (LT WinModem) and he has the same
problem.

There is no noise [1] on the phone line.

What is causing this problem? thanks.

If needed I will post modem logs.

[]s

[1] Actually, the noise is barely noticeable.

[]s
--
© Chaos Master. | "I've tried so hard to tell
My Evanescence HP is at: | myself that you're gone
http://marreka.no-ip.com | And thought you were still
(most often offline... ) | with me..."
------------------------- -- Evanescence, "My Immortal"

Posted by Franc Zabkar on June 26th, 2004


On Sat, 26 Jun 2004 14:23:17 -0300, Chaos Master
<INVALID.FAULTY.BUGGED@hotmail.com> put finger to keyboard and
composed:

Try the Windows 98/98SE Dial-Up Networking 1.4 Upgrade:
http://support.microsoft.com/default...;en-us;Q285189

Conexant's website will probably have the latest PCtel drivers.

Another workaround is to end the "Rnaapp" task in the Ctrl-Alt-Del
task window.

You may have some luck in determining the reason for disconnection by
retrieving the modem's last call diagnostic report. The commands are
AT#UG or AT#UD.

See http://www.modemsite.com/56k/diag.asp


- Franc Zabkar
--
Please remove one 's' from my address when replying by email.

Posted by Chaos Master on June 26th, 2004


Franc Zabkar (fzabkar@optussnet.com.au) said those last words:

I will take a look at this.

Also will try this when I get offline. (connected for 5 hours, my ISP is 90% of
the time giving the "Line busy" signal)

Thanks.

[]s
--
© Chaos Master. | "I've tried so hard to tell
My Evanescence HP is at: | myself that you're gone
http://marreka.no-ip.com | And thought you were still
(most often offline... ) | with me..."
------------------------- -- Evanescence, "My Immortal"


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