hello group

I have a Motorola SB4200 cable modem.
Every way I turn i see the "entry IP" of this modem to tbe 192.168.0.1.
Also it's mentioned everywhere that there are links on this page to
see/alter configuration settings.

The entry page indeed works, but no links to any other pages can ba found in
it.
I also tried
http://192.168.100.1/startup.html
http://192.168.100.1/address.html
http://192.168.100.1/config.html
http://192.168.100.1/gicredits.html
http://192.168.100.1/logs.html
http://192.168.100.1/signal.html
All return a "modem generated page" stating "page is unavailable"

http://192.168.100.1/mainhelp.html returns me
Software Version: SB4200E-1.4.8.19-SCM00-NOSH
Hardware Version: 3
MIB Version: II
GUI Version: 1.0
VxWorks Version: 5.3

Anybody know how to get to the status- and configuration pages ?

Thx

sorry, should be 192.168.100.1 for the SB4200
(my error, mea maxima culpa)


"peterken" <peter273@hotmail.com> wrote in message
news:zNyzc.156403$2J7.7934070@phobos.telenet-ops.be...
hello group

I have a Motorola SB4200 cable modem.
Every way I turn i see the "entry IP" of this modem to tbe 192.168.0.1.
Also it's mentioned everywhere that there are links on this page to
see/alter configuration settings.

The entry page indeed works, but no links to any other pages can ba found in
it.
I also tried
http://192.168.100.1/startup.html
http://192.168.100.1/address.html
http://192.168.100.1/config.html
http://192.168.100.1/gicredits.html
http://192.168.100.1/logs.html
http://192.168.100.1/signal.html
All return a "modem generated page" stating "page is unavailable"

http://192.168.100.1/mainhelp.html returns me
Software Version: SB4200E-1.4.8.19-SCM00-NOSH
Hardware Version: 3
MIB Version: II
GUI Version: 1.0
VxWorks Version: 5.3

Anybody know how to get to the status- and configuration pages ?

Thx

Try power cycling the cable modem with the cable feed removed.

Some ISP's have been known to disable the pages so users can not complain
about bad signal levels.

If that is your problem then as soon as you plug the cable back in and they
take control of the modem again the pages will once again quit working.

"peterken" <peter273@hotmail.com> wrote in message
news:YWyzc.156412$eJ7.7942256@phobos.telenet-ops.be...

Nope, it's a no-go.
Modem SB4200 refuses any active connection as long as it's not connected to
the ISP (returns "page not found error" for 192.168.100.1)


"GlowingBlueMist" <nobody@invalid.com> wrote in message
news:uPLzc.111122$Ly.86844@attbi_s01...
Try power cycling the cable modem with the cable feed removed.

Some ISP's have been known to disable the pages so users can not complain
about bad signal levels.

If that is your problem then as soon as you plug the cable back in and they
take control of the modem again the pages will once again quit working.

"peterken" <peter273@hotmail.com> wrote in message
newsocBc.160990$QG1.8200297@phobos.telenet-ops.be...
I've found that Microsoft and Netgear hubs, sometimes, won't allow access to
the diag pages of cable modems.
If your using a hub, try connecting directly to the modem to get those diag
pages.
Jerry

Motorola does not disallow access to the html diagnostic page. The problem
you are having is with IP address. Change your IP to 192.168.100.11 and
access http://192.168.100.1 You will get access to the page. There are no
settings you can alter unless you are running a SBG1000 type of cable
modem/router. If access is not granted to the page the ISP specifically
asked for the MIB to be turned off and did it them selves via SNMP set and
get.

There is a DHCP server built into the modem itself which should allow you to
pull an IP address as the modem is booting. You can also do a search on the
web for a program that Toshiba makes which will allow you to get access to
the diagnostic stuff even if your ISP has turned off the 192.168.100.1 page.
Look around on the Toshiba website for it even.



"Jerry" <No1s.Business@nowhere.invalid> wrote in message
news:NuuBc.84729$HG.22087@attbi_s53...

Thanks, it works.... BUT

I needed a specific procedure to do it.
In detail:
I have a router with address 192.168.0.1

Only way to find surfboard was to:
- disable dhcp on my pc
- assign my pc the address 192.168.100.11 subnet mask 255.255.255.0 with
router 192.168.0.1 as default gateway
- ping around a bit
- trying to connect to surfboard using IExplore (fails)
- re-enable dhcp on my pc (gets an address 192.168.0.x)
- ping around a bit again
- trying to connect to surfboard again (succeeds now)

For info:
Downstream Value
Frequency 415750000 Hz Locked
Signal to Noise Ratio 33 dB
Power Level -3 dBmV

Upstream Value
Channel ID 2
Frequency 24597100 Hz Ranged
Power Level 40 dBmV




"Biff" <bif0315@hotmail.com> wrote in message
news:1_2dnUwnk-suHUDdRVn-vg@wideopenwest.com...
Motorola does not disallow access to the html diagnostic page. The problem
you are having is with IP address. Change your IP to 192.168.100.11 and
access http://192.168.100.1 You will get access to the page. There are no
settings you can alter unless you are running a SBG1000 type of cable
modem/router. If access is not granted to the page the ISP specifically
asked for the MIB to be turned off and did it them selves via SNMP set and
get.

There is a DHCP server built into the modem itself which should allow you to
pull an IP address as the modem is booting. You can also do a search on the
web for a program that Toshiba makes which will allow you to get access to
the diagnostic stuff even if your ISP has turned off the 192.168.100.1 page.
Look around on the Toshiba website for it even.



"Jerry" <No1s.Business@nowhere.invalid> wrote in message
news:NuuBc.84729$HG.22087@attbi_s53...

Well..... there is a DHCP server in the modem so once it sees another IP
barging it's way it will release the IP and your ISP will assign a IP to
your NIC. Short of getting into the http://192.168.100.1 page prior to the
cable modem coming online, you will have to change your IP address if you
are assigned a routeable IP address. If you are using NAT with a 192.168
address you should be able to hop right in since the subnet is the same. The
older modem and firmware releases the DHCP IP from the NIC. If you were on a
newer rev of code you can probably just go online with 192.168.100.1.

I think I did mention that you can configure your IP but I may not have.

Your info btw is not to shabby. Generally you are shooting for 0 dBmV on the
downstream levels and by the looks of your SNR your ISP should be able to
operate in 256QAM. Your upstream is about on the money.


"peterken" <peter273@hotmail.com> wrote in message
news:zFwDc.167378$sx6.8442934@phobos.telenet-ops.be...