Tech Support > Computer Hardware > Modems > Odd cable modem issue
Odd cable modem issue
Posted by rdsnyder@gmail.com on March 7th, 2006


I'm wondering if anyone might be able to explain what happened here. I
have cable internet service which was working fine. At some point, my
connection speed dropped dramaticially (2.5-3m, as advertised) to about
400k. A consistent 400k with horrible ping times. I ran through the
motions, recycled the modem, changed ethernet cables, changed ethernet
adapters, tried the USB.. nothing.. i swapped out the modem (i own it),
still nothing, I installed a clean copy of windows xp pro, still
nothing. At some point after reinstalling windows and changing the
modem (to a surfboard 4220) I connected to the internal page and did a
"reset all defaults" and powercycled it, afterwhich and ever since, has
been working just fine. Any thoughts as to what might have caused
this?

Ryan