Tech Support > Microsoft Windows > MSN Messenger > Email Messages are Blank
Email Messages are Blank
Posted by Beth on October 10th, 2005


This is very confusing - if I get 2 messages from the same person, same
e-mail address, sometimes one of them will be totally blank. The message
shows up in my "inbox" and shows it is a certain size (18mb) but when I open
it, the entire message is blank - the "From" "Subject" "CC" all bars are
blank, and the message is blank. But I can open another message from the
SAME Sender and it will open just fine! What is going ON?
--
Beth

Posted by CWatters on October 10th, 2005



"Beth" <Beth@discussions.microsoft.com> wrote in message
news:79705794-201F-4B7B-8895-047FBAB2DD06@microsoft.com...
> This is very confusing - if I get 2 messages from the same person, same
> e-mail address, sometimes one of them will be totally blank. The message
> shows up in my "inbox" and shows it is a certain size (18mb)


18 MBytes is a large email. Some servers through which your email is routed
might not accept messages that big. It's possible that one email took one
route and one email took another route - perhaps one went through a server
that deletes oversize email?

If you need to exchange large amounts of data it's much better for your
friend to post the data on his or a web site and then email you a link to
it.

If you need more security then perhaps consider setting up a VPN (Virtual
Private Network) or encrypt the data.


Posted by Beth on October 10th, 2005


I think I wrote the message wrong, the size of the messages are kb's, they
are not too big, because I get messages from the same sender all day long but
they are not Mega (sorry...) It is driving me crazy - is this a worm or
virus?

--
Beth


"CWatters" wrote:

>
> "Beth" <Beth@discussions.microsoft.com> wrote in message
> news:79705794-201F-4B7B-8895-047FBAB2DD06@microsoft.com...
> > This is very confusing - if I get 2 messages from the same person, same
> > e-mail address, sometimes one of them will be totally blank. The message
> > shows up in my "inbox" and shows it is a certain size (18mb)

>
> 18 MBytes is a large email. Some servers through which your email is routed
> might not accept messages that big. It's possible that one email took one
> route and one email took another route - perhaps one went through a server
> that deletes oversize email?
>
> If you need to exchange large amounts of data it's much better for your
> friend to post the data on his or a web site and then email you a link to
> it.
>
> If you need more security then perhaps consider setting up a VPN (Virtual
> Private Network) or encrypt the data.
>
>
>

Posted by CWatters on October 13th, 2005



"Beth" <Beth@discussions.microsoft.com> wrote in message
news:06CBF960-470F-454D-9C1D-8D884C25C1F7@microsoft.com...
> I think I wrote the message wrong, the size of the messages are kb's, they
> are not too big, because I get messages from the same sender all day long

but
> they are not Mega (sorry...) It is driving me crazy - is this a worm or
> virus?


Ask the sender to check their "sent" box to see..

a) Were two messages sent?
b) Was a blank email sent?

Also

c) What happens if they re-send the missing message - is it still blank?
d) Does anyone else get blank messages from this person? That would tell you
if the problem is at the senders end.

If their PC was infected with a virus your ISP or another computer in the
path between you might delete the message... but sometimes if they do that
they replace it with a warning.

It's also possible the email headers were faked - eg your friend wasn't the
sender by a virus or other malware faked the source address.












Posted by Beth on October 13th, 2005


Hey C:

It seems that MSN is experiencing Server Trouble and are having issues with
Synchronization between the server and computers... my problem is repeated
across the country; I am suprised not to see more messages about it.

I got MSN Tech Support on the phone and although it took 2 calls and over 2
hours time, we reconfigured my e-mail, cleaned it out, re-installed
something, and I am going through on the online server (Hotmail) instead of
Messenger directly off my Home Page to get my e-mail. That seems to be a
temporary fix for now. MSN does not know how long it will take to fix their
server issue.

Thank you for trying so HARD to help me. Nice Neighbor!

Beth
--
Beth


"CWatters" wrote:

>
> "Beth" <Beth@discussions.microsoft.com> wrote in message
> news:06CBF960-470F-454D-9C1D-8D884C25C1F7@microsoft.com...
> > I think I wrote the message wrong, the size of the messages are kb's, they
> > are not too big, because I get messages from the same sender all day long

> but
> > they are not Mega (sorry...) It is driving me crazy - is this a worm or
> > virus?

>
> Ask the sender to check their "sent" box to see..
>
> a) Were two messages sent?
> b) Was a blank email sent?
>
> Also
>
> c) What happens if they re-send the missing message - is it still blank?
> d) Does anyone else get blank messages from this person? That would tell you
> if the problem is at the senders end.
>
> If their PC was infected with a virus your ISP or another computer in the
> path between you might delete the message... but sometimes if they do that
> they replace it with a warning.
>
> It's also possible the email headers were faked - eg your friend wasn't the
> sender by a virus or other malware faked the source address.
>
>
>
>
>
>
>
>
>
>
>
>
>


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