Tech Support > Microsoft Windows > MSN Messenger > Messenger constantly disconnecting
Messenger constantly disconnecting
Posted by FD on March 31st, 2006


Hi everyone,

I've been having some trouble with MSN Messenger 7.5 in the past months. It
keeps disconnecting automatically. I downloaded Messenger Live yesterday and
now it's even worse.

It's not that bad when I'm not using the computer or Messenger. The worst is
when I'm typing a message to someone. Now I get disconnected every 30 seconds.

I run WinXP Pro SP2 and I have a high-speed cable connection through a SMC
router. I called my ISP and they sent a few technicians who didn't find any
problem with the line. I'm pretty sure that the router isn't the problem
either since I also get disconnected when I plug straight into the cable
modem.

I'm also positive I don't have any spyware or viruses on my computer.

Any help would be greatly appreciated since my contact list is getting
pretty annoyed by my constant disconnecting/reconnecting !

Posted by mtb2k2 on May 13th, 2006


i think this is where johnathan kay would tell you to run %appdata%\Microsoft
and to delete the msn messenger folder. don't waste your time, it doesn't
work. I've done it 3 times now, and I still have issues. Leave it to
microsoft to put something out that doesn't work.

"FD" wrote:

Posted by rich k on May 13th, 2006


You may already know this but I will tell you anyway. I solved my disconnect
problem by exiting AIM and outlook when I use messenger. Seems to me that
these programs always checking there servers screw up the messenger. Hope
this helps.
--
rich


"FD" wrote:

Posted by FD on May 13th, 2006


Problem solved !
The problem was caused by interference from the new VoIP service. My ISP
fixed everything.

Thanks for the replies though...


"rich k" wrote:

Posted by mtb2k2 on May 16th, 2006


interesting. I don't run any other programs that access the net. I usually
close up outlook express, and I don't use AIM. But perhaps there is
something from my ISP that still runs. I'll look into it. Thanks for that
info. It's a better explanation then do this when THIS clearly doesn't work.


"FD" wrote:


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