Tech Support > Microsoft Windows > Networking > Can´t get router login/pass window
Can´t get router login/pass window
Posted by Luis Filipe on October 5th, 2005


I just changed my old router to a new one, but unfortunately now I cannot
enter the setup via http.
I type the ip (192.168.1.1) but IE is not able to get it, therefore no
window appears to fill in the login/pass.
I already did the setup for internet because the new router brought a
special program in the install CD. So, internet is working. I also made ping
for 192.168.1.1 and ...33 and it´s ok.
But now I cannot setup the wireless, NAT,...
Could anybody help?
I´m working with Xp sp2 and the new router is a Linksys WAG354G.

Thank you

Posted by Star Fleet Admiral Q on October 6th, 2005


What does the documentation that came on the CD say? What about the
documentation on the Linksys website? I tried to research but couldn't find
anything about a router model WAG354G? Did you somehow mean WAG54G, and if
so version 1 or version 2? I tried to research further, but the linksys web
page has just about all but quit responding - maybe they are doing
maintenance or maybe a DOS attack - don't know. But you may wish to try
later on or look on the CD that came with the router for the documentation -
normally you need the Acrobat reader to view it.

--
Star Fleet Admiral Q @ your service!

Google is your friend!
http://www.google.com

"Luis Filipe" <LuisFilipe@discussions.microsoft.com> wrote in message
news:394FE56C-FF71-4FF7-A2D4-BE8AE2F1FF5E@microsoft.com...
>I just changed my old router to a new one, but unfortunately now I cannot
> enter the setup via http.
> I type the ip (192.168.1.1) but IE is not able to get it, therefore no
> window appears to fill in the login/pass.
> I already did the setup for internet because the new router brought a
> special program in the install CD. So, internet is working. I also made
> ping
> for 192.168.1.1 and ...33 and it´s ok.
> But now I cannot setup the wireless, NAT,...
> Could anybody help?
> I´m working with Xp sp2 and the new router is a Linksys WAG354G.
>
> Thank you
>



Posted by Luis Filipe on October 6th, 2005


First of all thank you for spending time on my problem.

The device I mentioned is a "ADSL Home Gateway" and is really WAG354G-EU (it
has a silver box instead of a blue/black one, and it is quite new), seems to
be an european one. I also tried to check their international site but it´s
not listed there. However it can be found in several european linksys sites.
I downloaded the complete manual (i didn´t find it in the cd, only the quick
install) but didn´t find further info about my problem.

The problem seems to be (in my opinion) related to the old router, may be
some configuration it did before to the Xp.

---------------------

"Star Fleet Admiral Q" wrote:

> What does the documentation that came on the CD say? What about the
> documentation on the Linksys website? I tried to research but couldn't find
> anything about a router model WAG354G? Did you somehow mean WAG54G, and if
> so version 1 or version 2? I tried to research further, but the linksys web
> page has just about all but quit responding - maybe they are doing
> maintenance or maybe a DOS attack - don't know. But you may wish to try
> later on or look on the CD that came with the router for the documentation -
> normally you need the Acrobat reader to view it.
>
> --
> Star Fleet Admiral Q @ your service!
>
> Google is your friend!
> http://www.google.com
>
> "Luis Filipe" <LuisFilipe@discussions.microsoft.com> wrote in message
> news:394FE56C-FF71-4FF7-A2D4-BE8AE2F1FF5E@microsoft.com...
> >I just changed my old router to a new one, but unfortunately now I cannot
> > enter the setup via http.
> > I type the ip (192.168.1.1) but IE is not able to get it, therefore no
> > window appears to fill in the login/pass.
> > I already did the setup for internet because the new router brought a
> > special program in the install CD. So, internet is working. I also made
> > ping
> > for 192.168.1.1 and ...33 and it´s ok.
> > But now I cannot setup the wireless, NAT,...
> > Could anybody help?
> > I´m working with Xp sp2 and the new router is a Linksys WAG354G.
> >
> > Thank you
> >

>
>
>

Posted by Lem on October 6th, 2005


Luis Filipe wrote:

> First of all thank you for spending time on my problem.
>
> The device I mentioned is a "ADSL Home Gateway" and is really WAG354G-EU (it
> has a silver box instead of a blue/black one, and it is quite new), seems to
> be an european one. I also tried to check their international site but it´s
> not listed there. However it can be found in several european linksys sites.
> I downloaded the complete manual (i didn´t find it in the cd, only the quick
> install) but didn´t find further info about my problem.
>
> The problem seems to be (in my opinion) related to the old router, may be
> some configuration it did before to the Xp.
>
> ---------------------
>
> "Star Fleet Admiral Q" wrote:
>
> > What does the documentation that came on the CD say? What about the
> > documentation on the Linksys website? I tried to research but couldn't find
> > anything about a router model WAG354G? Did you somehow mean WAG54G, and if
> > so version 1 or version 2? I tried to research further, but the linksys web
> > page has just about all but quit responding - maybe they are doing
> > maintenance or maybe a DOS attack - don't know. But you may wish to try
> > later on or look on the CD that came with the router for the documentation -
> > normally you need the Acrobat reader to view it.
> >
> > --
> > Star Fleet Admiral Q @ your service!
> >
> > Google is your friend!
> > http://www.google.com
> >
> > "Luis Filipe" <LuisFilipe@discussions.microsoft.com> wrote in message
> > news:394FE56C-FF71-4FF7-A2D4-BE8AE2F1FF5E@microsoft.com...
> > >I just changed my old router to a new one, but unfortunately now I cannot
> > > enter the setup via http.
> > > I type the ip (192.168.1.1) but IE is not able to get it, therefore no
> > > window appears to fill in the login/pass.
> > > I already did the setup for internet because the new router brought a
> > > special program in the install CD. So, internet is working. I also made
> > > ping
> > > for 192.168.1.1 and ...33 and it´s ok.
> > > But now I cannot setup the wireless, NAT,...
> > > Could anybody help?
> > > I´m working with Xp sp2 and the new router is a Linksys WAG354G.
> > >
> > > Thank you
> > >

> >
> >
> >


This is an interesting new product -- combining a DSL modem and a wireless
router. What did you replace? Perhaps your old setup had configured your network
connection to use a fixed IP address on a different subnet. Click Start > Run and
type cmd <enter>. In the command window that opens, type ipconfig /all <enter>
[see page 66 of the WAG354G manual you downloaded]. What is the IP address
shown? What is the Default Gateway shown? What is shown for "DHCP Server"?

The default gateway and DHCP server should both be 192.168.1.1 Normally, if
things are working correctly, the IP address should be 192.168.1.100 (or 101, 102,
etc). If the first three sections of your IP address are not the same as the
first three sections of the default gateway address, you will not be able to
communicate with the router.

If the Default gateway address is in fact 192.168.1.1 and your IP address is not
192.168.1.x, make sure that you have set your network connections to obtain an IP
address automatically from the router's DHCP server. See http://tinyurl.com/3dskf
and follow steps 1 to 4 under the heading "TCP/IP Settings" ONLY (the rest of the
instructions on that page are specific to a particular university).

Now try ipconfig /all again. If your IP address is now192.168.1.x, you should be
able to use your browser to connect to the router's configuration pages at
192.168.1.1. If your IP address is something else, post back with the complete
results of ipconfig /all.