Tech Support > Microsoft Windows > Networking > solved: " tesco internet security " crashed Windows 2000
solved: " tesco internet security " crashed Windows 2000
Posted by q_q_anonymous@yahoo.co.uk on March 19th, 2006


I saw a w2k comp appeared to be running fine(don't know if it woul have
restarted ok)

It had tesco internet security installed (some mumbo jumbo all in one
anti-virus and other things thing).

I then installed AVG, then BAM comp restarted without asking ,and from
then on , win 2k kept restarting.

Went into safe mode tried to uninstall AVG, didn't quite work.

Event viewer listed that AVG services weren't starting and some
internet services weren't starting

Went into safe mode, uninstalled tesco internet security. Problem
Solved. No more restarts.

I guess I blame tesco itnernet security rather than AVG. THough it
could have been AVG that was part of the problem. I won't be
reinstalling it on w2k for a while (until the current version of AVG is
ancient history).

Posted by Robert L [MS-MVP] on March 19th, 2006


Thank you for sharing your experience with us.

Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com
<q_q_anonymous@yahoo.co.uk> wrote in message news:1142775597.062578.249950@j33g2000cwa.googlegr oups.com...
I saw a w2k comp appeared to be running fine(don't know if it woul have
restarted ok)

It had tesco internet security installed (some mumbo jumbo all in one
anti-virus and other things thing).

I then installed AVG, then BAM comp restarted without asking ,and from
then on , win 2k kept restarting.

Went into safe mode tried to uninstall AVG, didn't quite work.

Event viewer listed that AVG services weren't starting and some
internet services weren't starting

Went into safe mode, uninstalled tesco internet security. Problem
Solved. No more restarts.

I guess I blame tesco itnernet security rather than AVG. THough it
could have been AVG that was part of the problem. I won't be
reinstalling it on w2k for a while (until the current version of AVG is
ancient history).

Posted by q_q_anonymous@yahoo.co.uk on March 19th, 2006



Robert L [MS-MVP] wrote:
you're welcome.
we're all in the same boat. Collective experience is the way to go -
permanently stored in the archives

thank you for your contributions (evident from your MVP status)



Posted by q_q_anonymous@yahoo.co.uk on March 20th, 2006



q_q_anonymous@yahoo.co.uk wrote:
after uninstalling that, internet access failed.
so, wasn't solved at that stage. now it is though

put the 'tesco internet security' cd away, labelled it 'avoid'.

reinstalled modem drivers that came with tesco broadband cd. didn't
work.

called tesco tech - A female called charlie found the ans. I Gave her
errorcode the SW gave. She searched.. She said that the error was
only with w2k and meant "the dialer got corruted"

the solution was-

ctrl panel..network connections/LAN

delete the " 'dial up' connection" - whatever it's called, for
broadband.


then reinstall tesco BBand - the modem drivers

then it recreates the 'dialer' so icon reappears recreated.
and it works

the error their SW was giving might have been a DUN error, - probably
was error 0651 (the wordingn is same or similar as I remember it)