If you are comfortable editing the registry you can delete the Version
Number from the registry key
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion
1. Click "Start," and then click "Run."
2. In the "Open" box type regedit and click "OK."
3. Browse in the left frame to:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion.
4. In the right frame you will see the key "VersionNumber." Highlight this
key and click "Delete."
5. Click "OK."
6. Restart the computer.

Also, go to c:\windows\windows update.log and post the contents of the file,
especially the last 10/15 lines.

--
David Herman
BetaID: 507119


"brian whitehead" <dragonflypc@hotmail.com> wrote in message
news:083101c36015$3ad408e0$a301280a@phx.gbl...

Thanx for the advise - deleted the version number fromn
the registry but it made no differece - I still get
the "Administrators Only" message when trying to run
windows update. Hope you can make more sense of this than
I can but the last 20 or so lines of the windows
update.log are:
2003-06-30 18:04:10 17:04:10 Success IUCTL
Downloaded iuident.cab from
http://windowsupdate.microsoft.com/v4/ to C:\Program
Files\WindowsUpdate\V4
2003-06-30 18:04:10 17:04:10 Success IUCTL
Checking to see if new version of Windows Update software
available
2003-06-30 18:04:10 17:04:10 Success IUENGINE
Starting
2003-06-30 18:04:11 17:04:11 Success IUENGINE
Determining machine configuration
2003-06-30 18:04:13 17:04:13 Success IUENGINE
Querying software update catalog from
https://v4.windowsupdate.microsoft.com/getmanifest.asp
2003-06-30 18:04:14 17:04:14 Success IUENGINE
Querying software update catalog from
https://v4.windowsupdate.microsoft.com/getmanifest.asp
2003-06-30 18:04:21 17:04:21 Success IUENGINE
Querying software update catalog from
https://v4.windowsupdate.microsoft.com/getmanifest.asp
2003-06-30 18:04:21 17:04:21 Success IUENGINE
Shutting down
2003-06-30 18:04:21 17:04:21 Success IUCTL
Shutting down
2003-07-06 01:35:22 00:35:22 Success IUCTL
Starting
2003-07-09 10:23:09 09:23:09 Success IUCTL
Starting
2003-07-09 10:50:53 09:50:53 Success IUCTL
Shutting down
2003-07-10 06:40:47 05:40:47 Success IUCTL
Starting
2003-07-10 06:55:25 05:55:25 Success IUCTL
Shutting down
2003-07-10 15:48:23 14:48:23 Success IUCTL
Starting
2003-07-10 15:48:31 14:48:31 Success IUCTL
Shutting down
2003-07-17 19:18:39 18:18:39 Success IUCTL
Starting
2003-07-17 19:18:45 18:18:45 Success IUCTL
Shutting down
2003-07-21 17:44:36 16:44:36 Success IUCTL
Starting
2003-07-21 19:56:22 18:56:22 Success IUCTL
Shutting down
2003-08-10 00:41:25 23:41:25 Success IUCTL
Starting
2003-08-11 02:19:27 01:19:27 Success IUCTL
Starting
2003-08-14 17:30:49 16:30:49 Success IUCTL
Starting
2003-08-14 17:46:46 16:46:46 Success IUCTL
Starting
2003-08-14 17:50:44 16:50:44 Success IUCTL
Shutting down

Brian,

Try the following:

1) Verify the following registry key:
---------------------------------------------------------
WARNING: Using Registry Editor incorrectly can cause serious problems that
may require you to reinstall Windows <95, 98, NT, 2000, XP>. Microsoft
cannot guarantee that problems resulting from the incorrect use of Registry
Editor can be solved. Use Registry Editor at your own risk.
---------------------------------------------------------
1. Click on Start, Run and type "REGEDIT" (w/o the quotes). The Registry
Editor will open.

2. Navigate to the following key:
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\Curr entVersion\Policies\Explor
er

3. You should see a key called "NoWindowsUpdate".
Check the data value for this key. In order to access the Windows Update
site, the data value should be a zero "0". If the value is set to a one
"1", then your PC is currently configured to DENY access to the Windows
Update site. You need to change the value of this key to a zero "0" to
allow your PC access to the site. To change the data value, double-click on
the key name and set the value to a zero "0".

4. Once the data value has been changed, close the registry editor, reboot
your PC and try the Windows Update site again.


2) Manually install the Windows Update controls

Link to:
http://v4.windowsupdate.microsoft.com/troubleshoot/

Select:
Manual installation instructions for Windows Update controls

Please install the controls

3) Disable any web enhancement/accelerator applications (Popup Stopper,
Cookie Pal, etc.) before accessing Windows Update


Let me know the results.


Thanks,
Lucy [MSFT]

This posting is provided "AS IS" with no warranties, and confers no rights.





"brian whitehead" <dragonflypc@hotmail.com> wrote in message
news:02f001c36286$30e46500$a101280a@phx.gbl...

Lucy - tried those 2 suggestions - there was no "explor"
under policies. Searched the registry
for "nowindowsupdate" - nope. Went to troubleshooting &
downloaded iuctl.inf etc as instructed - seemed to install
ok but made no difference. (by the way, I reinstalled
Windows again yesterday to see if it would correct
whatever it did incorrectly 1st time - didn't help)

David, as you suggested did have another look - under
KKEY_LOCAL_MACHINE/software/microsoft/windows/current
version/policies ....there were only 2 entries,
network & ratings. I tried searching the registry for the
string nowindowsupdate & couldn't find it - closed the
editor, started it again & repeated the search to make
absolutely certain - and it's not there. I tried adding it
but now realise i did it incorrectly = so I'll try again
and let you know what happens - if the value doen't exist
should it default to allow updates, don't allow updates or
no effect? I looked for windowsupdate, found it in a
multitude of places but the only vaguely relevant looking
entry was HKEY_CURRENT_USER/software/gp
software/microsoft/typed urls/url 1 ...which had a
value of "HTTP://v4.windowsupdate.microsoft.com". I just
wondered what the "v4" does (version no?)and if that is
correct. I should point out that my registry knowledge is
sketchy at best - I think I can usually work out what I'm
looking at but of course I could be wrong!

David/Lucy
It didn't work! I did this :-
navigated to
HKEY_LOCAL_MACHINE/software/microsoft/windows/current
version/policies ....where I added the key "explorer",
under which I added the key "NoWindowsUpdate" & gave it a
default value of "0" (zero, rebooted the machine, selected
Windows Update (which points at C:\windows\wupdmgr,exe,
version 5.00.2013.1, size 56.07kb) and again got the
windows xp/2000 error message.

"Administrators Only
To install items from Windows Update, you must be logged
on as an administrator or a member of the Administrators
group. If your computer is connected to a network, network
policy settings may also prevent you from completing this
procedure."

I also found what looked like a more recent version of
wupdmgr.exe (version 5.3.220,1000, size 69.5kb) in the
folder windows/vcm (presumably hanging around from an
update prior to my windows reload), which I ran with the
same results.

If it gives you any clues, the pc is connected to a LAN
and accesses the internet via a broadband router/modem. It
has been in this configuration for a few months and has
accessed windows update successfully while in this
configuration, although the last time I reloaded windows
it was connected via a 56k modem although still on the lan.

(I had assumed that the network policy part of the
errormessage would only be valid for xp/2000 but perhaps
I'm wrong)

I am now going to check that I did what I think I did in
the registry! (no further posts means that the above info
stands!)

MORE BELOW! (sorry)