Eric --
This issue indicates a problem accessing a resource and may not indicate a lack of administrative privileges.
One of the resolutions below may help.
To resolve this issue, follow these steps:
1. Click "Start," and then click "Run."
2. In the Open box, type regedit and then click "OK."
3. Locate and select the following registry key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\WindowsUpdate
4. click "Edit," and then click "Permissions."
5. Click "Add," and then type "Everyone" in the
dialog box that appears.
6. Click "Check Names," and then click "OK."
7. Select "Everyone" in the "Group or user names" list.
8. Under Permissions for "Everyone," select the "Full Control" check box
in the "Allow" column. Note that the "Read" check box in the "Allow" column is now also selected.
9. Select each user, in turn, in the "Group or user names" list, and then verify
that no check boxes are selected in the "Deny" column. Clear any check boxes that are selected in the "Deny" column.
10. Click "Advanced," and then select the "Replace permission entries on all child objects with entries shown here that apply to child objects" check
box, and then click "OK."
11. Click "Yes" if you are prompted for confirmation.
NOTE: You should also check the firewall and the proxy server settings and
configurations, or ask the appropriate administrator to do so.
You can work around this issue by adding the following to the exceptions list in the Internet
Options Proxy Settings:
Windowsupdate.microsoft.com
V4.Windowsupdate.microsoft.com
Download.Windowsupdate.com
To access the Exceptions settings.
1. Open Internet Explorer
2. Click "Tools," and then click "Internet Options."
3. Click "Connections," and then click "LAN Settings."
4. Click "Advanced" and add windowsupdate.microsoft.com to the exceptions list.
.. Open Internet Explorer, click "Tools" and then click "Internet Options."
2. Click "Advanced".
3. Scroll down until you see "Use HTTP 1.1 through Proxy Connections," and then select the
check box.
4. Click "OK."
5. Close and restart Internet Explorer. You should now be able to connect to Windows Update.
Rename the subdirectory C:Windows\System32\Catroot2 to C:Windows\System32\Catroot2temp\.
Restart the computer and then try to run Windows Update.
--
Nicholas
----------------------------------------------------------------------
"Eric" <anonymous@user.com> wrote in message:
news:0c2001c36335$85ad4ed0$a301280a@phx.gbl...
| I'm having a user in the house who is running Windows XP
| Pro and is having problem when attempted to use the
| Windows Update site. This individual is receiving
| a "Administrator Only" error message, although he is the
| only user and is part of the Administrator. The only
| problem is the Windows Update, and can access websites
| just fine.
|
| I went to Microsoft's website and found the problem this
| individual was having (see KB article below) and followed
| some of the steps from 1 through 13 provided and that
| didn't help. The rest of the article explains if you are
| connected through a proxy server and which isn't the case
| so I stopped.
|
| http://support.microsoft.com/default.aspx?scid=kb;EN-
| US;316524
|
| The article did state that this could be caused if the
| Catroot2 folder is corrupted, and so I thought deleting
| the folder and restarting the machine would fix the
| problem. Also, there are no firewalls installed and the
| XP built-in firewall is disabled on this machine.
|
| I used TweakUI for XP and showed the Administrator
| account on the welcome screen and logged in as the
| Administrator that way. I tried it and it still will not
| let the user use the Windows Update without giving
| the "Administrators Only" error.
|
| Any solutions? I'm really getting frustrated and don't
| want to reinstall Windows XP.
|
