Tech Support > Operating Systems > cant get sp-1 update
cant get sp-1 update
Posted by p on July 23rd, 2003


HELP I can't download the SP-1 update. It tells me my
product code is not valid. I bought the computer with the
program on it! Did I key the code in wrong. If so how
can I find it and change it? ANy suggestions?
THANK YOU for any assistance

Posted by Jupiter Jones [MVP] on July 23rd, 2003


Does it fit this:
http://support.microsoft.com/?kbid=326904
If it does, you most likely have a pirated Windows XP Pro.
If it is pirated, you need to contact the seller and/or Microsoft:
http://www.microsoft.com/piracy/reporting/default.asp
One of the features of Service Pack 1 is to detect pirated copies of
windows XP.
Also you have 3 options to become legal:
1. Go back to the previous OS:
http://support.microsoft.com/?kbid=303661
http://support.microsoft.com/?kbid=314052
This may or may not work depending on the installation options used.
2. Perform a Clean Install with the OS of your choice destroying ALL
data.
3. Purchase Windows XP Pro (Home will not work) and perform a Repair
Installation using the new valid key and CD:
http://www.dougknox.com/xp/tips/xp_repair_install.htm

--
Jupiter Jones [MVP]
An easier way to read newsgroup messages:
http://www.microsoft.com/windowsxp/p...oups/setup.asp
Please respond to newsgroup only for everyone's benefit.


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