Tech Support > Operating Systems > cant use windows update or blaster update
cant use windows update or blaster update
Posted by joe on August 14th, 2003


I have been trying to use windows update but cant. I
think its because my computer will not accept activeX
controls. When I try to install the blaster update I get
a KB823980 setup error saying it "could not verify the
integrity of the file Update.inf. make sure cryptographic
services are running..." I know the cryptographic
services are running but I could not find the file
update.inf on my machine. Please help!!

Posted by Kari [MSFT] on August 15th, 2003


Joe, try to rename the C:\windows\system32\catroot2 folder to
c:\windows\system32\CR2OLD.

If you have Windows 2000, it will be C:\winnt\system32\catroot2.

"joe" <jam179@hotmail.com> wrote in message
news:0ccd01c36244$c4412e10$a401280a@phx.gbl...



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