Tech Support > Operating Systems > confusion over service pack version
confusion over service pack version
Posted by marvin on March 1st, 2004


hi-

i have win xp hp oem version.
when i go to help support it says service pack 1.
when i try to install service pack 2 it doesnt recognize it.
"the expected version of the product was not found on my system"

when i select updates to install from windows update i always
pick sp1 win xp. should i just continue to do this and not worry
about sp2?

thanks,
marvin


Posted by Jupiter Jones [MVP] on March 1st, 2004


SP2 is not available yet unless you are a Beta Tester.
Install all Critical Updates.

--
Jupiter Jones [MVP]
http://www3.telus.net/dandemar/


"marvin" <jamesmc@localnet.com> wrote in message
news:%239mkPz2$DHA.3256@TK2MSFTNGP09.phx.gbl...


Posted by marvin on March 1st, 2004



"Jupiter Jones [MVP]" <jones_jupiter@hotnomail.com> wrote in message
news:uCE9Z32$DHA.3220@TK2MSFTNGP10.phx.gbl...
thank you for helping,
marvin




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