Mack --
If you are using AOL as your ISP, you need to minimize your
AOL browser and launch Internet Explorer, then visit the Windows
Update web site while using Internet Explorer.
Try the following solution from the Windows Update Troubleshooter:
http://v4.windowsupdate.microsoft.com/troubleshoot/
Select:
"Problem Downloading/Installing a Software (Non-Driver) item"
Follow steps under:
"Install stops at 0% when using the AOL Browser"
While using the Internet Explorer browser, try downloading
the updates again: http://v4.windowsupdate.microsoft.com/en/default.asp
Visit this web site if you still experience difficulty installing
updates:
How To Fix The Cryptographic Service Error
http://www.updatexp.com/cryptographic-service.html
--
Nicholas
----------------------------------------------------------------------
"Mack" <jmack9946@aol.com> wrote in message:
news:050101c36478$0f97de10$a101280a@phx.gbl...
| Trying to download critical updates. Downloads then
| freezes and installation window does nothing. Have
| researched FAQs,and troubleshooting site. Nothing specific
| to my case.Have attempted to download about 20 times.
| For amount of money we pay for Microsoft products, this
| and dozens of other examples should not happen.
