Tech Support > Operating Systems > ESS modem update problem
ESS modem update problem
Posted by bill on August 1st, 2003


My system automatically looks for and downloads updates.
Yesterday it downloaded the Modem Driver update called
ESS Technology - Modems, ESS Modem Drivers Released on
Mar 24, 2003, 330KB, and I installed it. Since then my
modem has been operating in the 36-46KBps range when I
log on. Prior to that, it operated at 115KBps with an
occasional 56KBps log on. Never in the 30s or 40s. I
could hardly do anything on the internet. I called my
ISP provider and they were not able to help me. There
was not an "Uninstall" feature for this update that I
could find but, I was able to locate and do the "Roll
Back" feature under the modem driver tab in the Sysyems
folder. This happened again today too and I rolled it
back again. Everytime I log in my computer does back out
and downloads it and it asks if I want to install it or
be reminded later.

Why is my system slowing down to 30-40KBps when this
update is installed? What can I do please?

Posted by David Herman \(507119\) on August 6th, 2003


What modem do you have?
What service are you using on it? (DSL, Cable etc.)

--
David Herman
BetaID: 507119


"bill" <billj58@earthlink.net> wrote in message
news:6e0a01c35885$55a5cdd0$a001280a@phx.gbl...



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