I looked around the boards and did searches, but these
words are just too common to do an effective search.
After waiting about 2 hours for installation to finish on
the automatic update for Root Certificates, I decided it
had failed and downloaded the update from the Windows
Update Catalog. Now how do I install it? I clicked on
the .exe file, but don't know if that worked or not. I
also clicked on Start, Run, rootsupd.exe but can't tell if
it worked. I also have the same file in my Windows Update
Temp file. (The Windows Update site indicates the
installation failed, but no longer lists it as a needed
update.)

What operating system?
Go to windows Update.
Click "View Installation history"
Is it listed as Successful?
If not, reboot and try installing it again.

--
Jupiter Jones [MVP]
An easier way to read newsgroup messages:
http://www.microsoft.com/windowsxp/p...oups/setup.asp
http://dts-l.org/index.html


<go2girl@prodigy.net> wrote in message
news:00ce01c35e3e$2df107a0$a001280a@phx.gbl...

Thanks, JJ, for the swift response.
I'm using Win98SE. As I mentioned in my above post, the
Windows Update site indicates the installation failed, but
no longer lists it as a needed update. It is no longer
offered to me when I check for updates.

I downloaded it from the Catalog, but I need to know how
it installs. Does the rootsupd.exe file self-install, so
that I merely click on it? I'd like to know for future
reference, too.

When I clicked on the file, there was no screen action,
but my sound effects did reflect files opening and
closing. I think the update is installed, but how can I
verify it?

The only way I know to verify is to "View Installation History"
What does C:\Windows\Windows Update.log show?

Double clicking the .exe should install it.
Disable antivirus and any other unnecessary applications.

--
Jupiter Jones [MVP]
An easier way to read newsgroup messages:
http://www.microsoft.com/windowsxp/p...oups/setup.asp
http://dts-l.org/index.html


<go2girl@prodigy.net> wrote in message
news:060f01c35e51$747b37a0$a301280a@phx.gbl...

Ok JJ,
I looked at the log and it showed PAGES of "starting
up", "shutting down" related to my failed attempt. Since
that, all entries look normal. Installation History shows
I am up-to-date, so I'm happy with that. From now on,
when alerted to an available update, I may consider using
the catalog rather than the auto-updater, since it allows
me more control.

Thanks for the info and your attention.
go2girl