Hello,

Where can i see the list of updates that were sent to my computer? Or how
can i see which program were last installed on my computer?
My problem is that, I've received a notice for an update so i download and
install. I didn't pay much attention since these notices came so often. So
i just did what i suppose to. The install was something about Windows Media
Player. Now I want to remove that update because my WMP doesn't work
properly now. It doesn't play things which it did before the installation.
Please Help.

Thank you,

Jane

JaNE <> wrote:

First: Start -> Help and Support and search for "System Restore". Try that.

Second: The list of Installed Programs can be found by doing the following:

Start -> Run
type in "control appwiz.cpl"

This should bring up the Add/Remove programs wizard./ Scroll to the
bottom.. Those are your updates.

--
Shenan Stanley
"Just trying to help"
-------------------------
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http://tinyurl.com/fkmc
-------------------------

Hi Jane,

Here's another option to restore functionality: if the update is
uninstallable (most are), you can remove it from Add or Remove Programs in
Control Panel.

We would really appreciate the opportunity to troubleshoot *before* you use
System Restore or remove the update. That way, we can help determine what
happened on your computer and potentially fix the root cause for you and
anyone else who has the same problem. If you don't mind helping out, please
post your answers to these questions:

1. What is Windows Media Player not playing now? MP3's, WMP files, etc?
2. What happens when you try to play them? Please include any error
messages you see.
3. What version of Windows are you using?
4. What version of Windows Media Player are you using?

Please check these log files for errors and to find out what you installed
recently:

C:\WINDOWS\Windows Update.log (most recent entries are at the bottom of the
file)

C:\Program Files\WindowsUpdate\V4\iuhist.xml (most recent entries are at the
top of the file)



NOTE: Your computer may have these logs in different locations. For
example, Windows might be installed to D:\WINNT, so the first log would be
located there.



If you have trouble finding those log files, try this: click Start and Run,
type (or paste from this message) the following and press Enter, once for
each log (note the space between "Windows" and "Update" in the first one):



%windir%\%windir%\Windows Update.log

%programfiles%\WindowsUpdate\V4\iuhist.xml


Again, I hope we can diagnose what happened. There may be others out there
experiencing the same thing who would benefit from a solution.
--
Thanks,
Jonathan (Microsoft)

This posting is provided "AS IS" with no warranties, and confers no rights.
--

"Shenan T. Stanley" <newshelper@hushmail.com> wrote in message
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