Tech Support > Operating Systems > Lost Troubleshooting files
Lost Troubleshooting files
Posted by Betty on February 22nd, 2004


After running Windows Update my troubleshooting files have
disappeared from the Help program. This might seem trivial
to some but being a novice I depend on these files. I am
using Windows 98SE.

Can anyone help?

Posted by Lucy [MSFT] on February 23rd, 2004


Betty,

I haven't seen this before. What update did you install?

--
Thanks,
Lucy [MSFT]

This posting is provided "AS IS" with no warranties, and confers no rights.


"Betty" <anonymous@discussions.microsoft.com> wrote in message
news:14a0b01c3f911$3c68fea0$a601280a@phx.gbl...


Posted by mae on February 23rd, 2004



Microsoft Security Bulletin MS03-048
Cumulative Security Update for Internet Explorer (824145)
http://www.microsoft.com/technet/sec...n/MS03-048.asp
an excerpt:
"This update also sets the kill bit on the following ActiveX controls:
Description File Name CLSID
Windows Trouble Shooter Tshoot.ocx 4B106874-DD36-11D0-8B44-00A024DD9EFF

mae
------------------------------------------

"Lucy [MSFT]" <a-leby@online.microsoft.com> wrote in message news:OtwAs1l%23DHA.624@TK2MSFTNGP11.phx.gbl...
| Betty,
|
| I haven't seen this before. What update did you install?
|
| --
| Thanks,
| Lucy [MSFT]
|
| This posting is provided "AS IS" with no warranties, and confers no rights.
|
|
| "Betty" <anonymous@discussions.microsoft.com> wrote in message
| news:14a0b01c3f911$3c68fea0$a601280a@phx.gbl...
| > After running Windows Update my troubleshooting files have
| > disappeared from the Help program. This might seem trivial
| > to some but being a novice I depend on these files. I am
| > using Windows 98SE.
| >
| > Can anyone help?
|
|

Posted by on February 27th, 2004


Thanks Mae but how do I fix the roblem?

Betty

Posted by mae on February 27th, 2004


Go here,read,then follow directions carefully.

http://home.comcast.net/~bascon58/98Help.htm
http://mvps.org/PracticallyNerded/Wi...98_Tshootr.htm

mae
---------------------------------------
<anonymous@discussions.microsoft.com> wrote in message news:2f2801c3fceb$6687dd40$a401280a@phx.gbl...
| Thanks Mae but how do I fix the roblem?
|
| Betty
| >-----Original Message-----
| >
| >Microsoft Security Bulletin MS03-048
| >Cumulative Security Update for Internet Explorer (824145)
| >http://www.microsoft.com/technet/sec...bulletin/MS03-
| 048.asp
| >an excerpt:
| >"This update also sets the kill bit on the following
| ActiveX controls:
| > Description File Name CLSID
| > Windows Trouble Shooter Tshoot.ocx 4B106874-
| DD36-11D0-8B44-00A024DD9EFF
| >
| >mae
| >------------------------------------------
| >
| >"Lucy [MSFT]" <a-leby@online.microsoft.com> wrote in
| message news:OtwAs1l%23DHA.624@TK2MSFTNGP11.phx.gbl...
| >| Betty,
| >|
| >| I haven't seen this before. What update did you
| install?
| >|
| >| --
| >| Thanks,
| >| Lucy [MSFT]
| >|
| >| This posting is provided "AS IS" with no warranties,
| and confers no rights.
| >|
| >|
| >| "Betty" <anonymous@discussions.microsoft.com> wrote in
| message
| >| news:14a0b01c3f911$3c68fea0$a601280a@phx.gbl...
| >| > After running Windows Update my troubleshooting
| files have
| >| > disappeared from the Help program. This might seem
| trivial
| >| > to some but being a novice I depend on these files.
| I am
| >| > using Windows 98SE.
| >| >
| >| > Can anyone help?
| >|
| >|
| >.
| >

Posted by Betty on February 27th, 2004


Thanks Mae.

I have my troubleshooter files again.

Betty

Posted by mae on February 27th, 2004


Good-and in the future, post on the Windows 98 group.

mae
----------------------------------------
"Betty" <anonymous@discussions.microsoft.com> wrote in message news:326301c3fd28$0b689bb0$a301280a@phx.gbl...
| Thanks Mae.
|
| I have my troubleshooter files again.
|
| Betty
| >-----Original Message-----
| >Go here,read,then follow directions carefully.
| >
| >http://home.comcast.net/~bascon58/98Help.htm
| >http://mvps.org/PracticallyNerded/Wi...8/98_Tshootr.h
| tm
| >
| >mae
| >---------------------------------------
| ><anonymous@discussions.microsoft.com> wrote in message
| news:2f2801c3fceb$6687dd40$a401280a@phx.gbl...
| >| Thanks Mae but how do I fix the roblem?
| >|
| >| Betty
| >| >-----Original Message-----
| >| >
| >| >Microsoft Security Bulletin MS03-048
| >| >Cumulative Security Update for Internet Explorer
| (824145)
| >|
| >http://www.microsoft.com/technet/sec...bulletin/MS03-
| >| 048.asp
| >| >an excerpt:
| >| >"This update also sets the kill bit on the following
| >| ActiveX controls:
| >| > Description File Name CLSID
| >| > Windows Trouble Shooter Tshoot.ocx 4B106874-
| >| DD36-11D0-8B44-00A024DD9EFF
| >| >
| >| >mae
| >| >------------------------------------------
| >| >
| >| >"Lucy [MSFT]" <a-leby@online.microsoft.com> wrote in
| >| message news:OtwAs1l%23DHA.624@TK2MSFTNGP11.phx.gbl...
| >| >| Betty,
| >| >|
| >| >| I haven't seen this before. What update did you
| >| install?
| >| >|
| >| >| --
| >| >| Thanks,
| >| >| Lucy [MSFT]
| >| >|
| >| >| This posting is provided "AS IS" with no
| warranties,
| >| and confers no rights.
| >| >|
| >| >|
| >| >| "Betty" <anonymous@discussions.microsoft.com> wrote
| in
| >| message
| >| >| news:14a0b01c3f911$3c68fea0$a601280a@phx.gbl...
| >| >| > After running Windows Update my troubleshooting
| >| files have
| >| >| > disappeared from the Help program. This might
| seem
| >| trivial
| >| >| > to some but being a novice I depend on these
| files.
| >| I am
| >| >| > using Windows 98SE.
| >| >| >
| >| >| > Can anyone help?
| >| >|
| >| >|
| >| >.
| >| >
| >.
| >