Tech Support > Operating Systems > MowGreen, others - problems with KB819696
MowGreen, others - problems with KB819696
Posted by usenetdg on March 7th, 2004


I'm starting a new thread here, because now I have my Windows 98
update working. The new issue though is the way Windows Update keeps
insisting that I need to download this:

------------------------
Security Update for Microsoft Windows (KB819696)
Download size: 790 KB, < 1 minute
An identified security issue in Microsoft DirectX could allow an
attacker to run programs on a computer running Microsoft Windows. The
attacker would first have to send you an e-mail message or entice you
into visiting a malicious Web site. You can help protect your computer
by installing this update from Microsoft. Once you have installed this
item, it cannot be removed.
------------------------

MowGreen (thanks a lot so far btw) suggested I try

http://www3.telus.net/dandemar/819696.htm

The first part of that page says:

" " " " " " " " " " " " " " " " " " " " " " " "
This issue may occur if either of the following conditions is true:

* The DWORD value for the following Registry key is less than
4.09.00.0900:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\DirectX
* You have an earlier version of Quartz.dll
" " " " " " " " " " " " " " " " " " " " " " " "

Okay, I ran regedit, and the registry key I show is 4.08.01.0881 -
obviously lower than 4.09...

As for Quartz.dll - earlier than *WHAT*? Mine is dated 5/30/03, 9:00
AM.

The page then goes on to say

" " " " " " " " " " " " " " " " " " " " " " " "
RESOLUTION
To resolve this issue, reinstall DirectX 9.0b on your computer. To do
so, visit the Microsoft Download Center.

The following file is available for download from the Microsoft
Download Center:
Download the dxwebsetup.exe package now.
For additional information about how to download Microsoft Support
files, click the following article number to view the article in the
Microsoft Knowledge Base:

119591 How to Obtain Microsoft Support Files from Online Services
Microsoft scanned this file for viruses. Microsoft used the most
current virus-detection software that was available on the date that
the file was posted. The file is stored on security-enhanced servers
that help to prevent any unauthorized changes to the file.
" " " " " " " " " " " " " " " " " " " " " " " "

To put it mildly, reinstalling DirectX 9.anything scares the kee-rap
out of me. Two months ago, I installed a kids' game on the computer
and it put 9.0 on (over the 8.1 that I had before). The game kept
locking up. I did some digging and updated the Intel video/display
driver to the newest one. That worked okay for a day, but then I
started having the display go black on me on bootup once Windows
launched. I wound up doing a DOS boot and a scanreg /restore to put
myself back to where I'd been pre-9.0.

Some research on the Intel site revealed that (by my read), they don't
make a driver that supports DirectX 9.anything for Windows 98. See
the very bottom of this post (below the row of X's) for a detailed
message on this that I sent to Intel and Dell technical support, but
never got a response back on.

So I'm faced with a nasty quandary.

I can keep my DirectX 8.1 for now. It's not the latest, and Windows
Update will always bug me that I need KB819696. But at least I'll
have a usable display!

Or I can roll the dice and install DirectX 9.0b. That IS the latest,
and will supposedly stop Windows Update from pestering me about
KB819696. But based on my firsthand previous experience, I'm afraid
I'll lose my video display again. That's (kinda) supported by the
information I detail below the X's below.

What should I do? I'd really welcome a knowledgeable person saying
"Go ahead and install DirectX 9.0b and you'll have no problems this
time because [substantive reasons here]".

More guidance, please!

X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X
A January technical support request I'd sent to Intel and Dell, on
which I never received a response I could work with:

My Dell computer has the Intel 810e graphics chip set in it and I am
contemplating installing DirectX 9.0 to replace my existing DirectX
8.1.

Some online research indicated that there might be compatibility
problems with my chipset and/or drivers.

The latest driver for my chipset in a Windows 98 environment is
something called win9xe67.exe. According to its release notes (see
ftp://aiedownload.intel.com/df-suppo...readme_9x.txt), this
is driver revision 4.13.01.3196. According to Intel's "driver matrix"
(see http://www.intel.com/support/graphic...x.htm#810/815),
the 4.13 indicates Windows 98/98SE/Me or Windows NT 4.0 support (4)
for DirectX version 8.x and below (.13). Only revision numbers X.14
support DirectX 9.x.

From further browsing those Intel pages, it looks like even Windows
2000 and ME and XP don't have drivers offering DirectX 9.x support.
Their driver revisions are 6.13.

Is my interpretation correct in that there are currently no Intel
drivers for 810e that will support DirectX 9.0?

And if true, are there other sources of drivers for this chip known to
support DirectX 9.0 and how would I find them? I imagine that the
amount of software calling for DirectX 9.0 is only going to increase
with the passage of time.

Posted by MowGreen [MVP] on March 7th, 2004


usenetdg ,

You're welcome ... glad to see you got Win Up working .

http://www.microsoft.com/technet/sec...n/MS03-030.asp

" Windows 2000 Service Pack 3, Windows Millennium Edition, Windows 98,
or Windows 98 Second Edition with DirectX 8.0 through DirectX 8.1b:

To verify that the DirectX 8 patch has been installed on the machine,
confirm that the following registry key has been created and has a value
of 1:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Updates\Dire ctX\dx819696\IsInstalled
To verify the individual files, use the version information provided in
the following registry key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Updates\Dire ctX\dx819696\Filelist"


To be perfectly blunt, I would not do the DirectX9 install if I were
you. Call it the " it broke it once, is it worth the hassle ? "
philosophy .

If you go here : http://support.microsoft.com/?kbid=819696
the KB article states that Win 98 should be upgraded to DirectX 9. The
version of the Quartz.dll is only given for Windows ME. One would then
have to assume that it would be compatible with Win 98 but not know the
version number of Quartz.dll for Win98 to confirm that it did install .
Or, just assume that it's the same for 98 as it is for ME. Then it would
be --
06-Aug-2003 19:44 6.3.1.886 1,696,748 Quartz.dll
for DirectX 8
30-May-2003 09:00 6.5.1.902 1,128,960 Quartz.dll
for DirectX 9.0b and 9.0a.

As far as drivers for DirectX9 for other Window OS', I don't know the
answer to that one. Perhaps someone else may. Have DirectX 9 loaded on
ME, XP Pro, XP Home and have no issues with it.


MowGreen [MVP]


usenetdg wrote:


Posted by usenetdg on March 7th, 2004


Okay, smartly or stupidly, I did upgrade to DirectX 9.0b. When I had
my problems two months ago, I actually think they were triggered by my
downloading a new video driver, something I did when the game I was
trying to install didn't work.

Here's what I've done today:

1. Downloaded and installed DirectX 9.0b.

2. Rebooted.

3. Gone to Windows Update. It found zero critical updates. Hooray.

4. Ran dxdiag. It confirmed that I have DirectX 9.0b (4.09.0000.0902
to be specific). And the DirectDraw and Direct3D tests worked fine.
I ran no other tests, because really, it was just the display I was
concerned about.

5. Ran regedit. That told me that for the DWORD value of registry key
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\DirectX I had a value of
4.09.00.0902.

I'm putting all this detail here so I have a public baseline to go on,
if I have a problem with this down the road. But for now, looks like
everything is set.

Thanks again.

"MowGreen [MVP]" <mowgreen@nownadzen.com> wrote in message news:<ehpJr1$AEHA.1028@TK2MSFTNGP11.phx.gbl>...

Posted by MowGreen [MVP] on March 7th, 2004


Good work . Ya never mentioned installing the new video driver ;p

You'll notice that all the systems I'd installed DirectX 9 to had System
Restore to fall back on ... since you don't with 98, that made me
hesitant to recommend it to you.

Keep us posted, eh ?

MowGreen [MVP]


usenetdg wrote:



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