Tech Support > Operating Systems > No wake up from standby.
No wake up from standby.
Posted by François on March 4th, 2004


Hello! Since I've simultaneously installed updates 832894 and 828028, my
Windows XP SP 1 Home Ed. machine does no longer wake up from standby. I
get always a black screen, keyboard and mouse are frozen, and the only
way to get out is to reboot. Is this behaviour a known issue and how can
it be fixed? Thank you for your kind response.



Posted by Lucy [MSFT] on March 5th, 2004


For possible suggestions you can post on the Windows XP newsgroup:
news://msnews.microsoft.com/microsof...lp_and_support
or
Create a support case to help us gather the necessary information to
diagnose the problem.
http://support.microsoft.com/
Select the "Contact Microsoft" link and a new web page will load. If you'd
like to submit a request for support using your phone, then click on the
"Phone Numbers, Support Options and Pricing" link for phone number
information. If you'd like to submit a support request over the Internet,
then click on the "Submit a Request for Online Help" link.


--
Thanks,
Lucy [MSFT]

This posting is provided "AS IS" with no warranties, and confers no rights.


"François" <francois@rabelais.fr> wrote in message
news:40472f9f$0$5915$7a628cd7@news.club-internet.fr...



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