Hello Simon, Can you provide the following info: 1. What OS are you using? 2. What error message, if any, are you getting? 3. Who is your ISP? -Chuck

Have windows 98 SE- when i go to window's update it shows that I have 5 critical updates written in red. contains "Directx9.ob end-user runtime which is anexclusive item & must be installed separate...

Neil, Not sure if these are the exact steps required for the latest free version of Zone Alarm (it's darn difficult to discern anything on their site in terms of support for the free version) , but...

To fix this problem, go to your C:\PROGRAM FILES. Delete the entire folder WINDOWS UPDATE. Wa la, problem fixed. Jeff Furlong Minneapolis, MN furlong@visi.com

Try getting Norton Anti virus,It is a really good product and will most likely will fix your friend virus problem.

Thanks for your reply. How do I identify what or where the conflict is? Here is what is in the troubleshooter page: This issue might also be caused by a registry problem with our Software or Driver...

Thank you. Lucy wrote:

I'm getting the some error but in XP Victor http://www.undaconsulting.com --------------------------------

when trying to update my windows 98se... i get 0% then it jumps to 100% and says: Windows Update has encountered an error and cannot display the requested page. this has happened for about a week. ...

Hello Luke, Did you reboot your PC after installing the update? -Chuck -- This posting is provided "AS IS" with no warranties, and confers no rights.

Hello, Verify that the date and time are correct on your computer. Check the language setting in Internet Explorer: 1. Click "Tools" and then select "Internet Options". 2. Click "Languages". 3....

Hello Tammy, 1. Right-click on your desktop. 2. Select Properties. 3. Select the Settings tab. 4. Click the advanced button. 5. Select the General tab. 6. Make sure DPI settings is 96 DPI. -Chuck

Jason, Are you still getting this error? It looks like you are unable to access http://download.windowsupdate.com therefore failing to download SP1A Express...

Hello Lucille, Take a look at the Windows Update troubleshooter at http://v4.windowsupdate.microsoft.com/troubleshoot/. There are a few solutions listed there. -Chuck -- This posting is provided...

Hello again, I have exhausted all the possibilities in the update troubleshooter as listed under: "Updates fail to install and you receive error message 0x80070643" Now what? I can't patch my XP...

Hello, Please take a look at the file C:\Windows\Windows Update.log. If there are any errors listed toward the bottom, please post the relevant lines here. -Chuck -- This posting is provided "AS...

Hello Jordan, Try downloading from the following site: http://www.microsoft.com/downloads/details.aspx?FamilyId=141D5F9E-07C1-462A-BAEF-5EAB5C851CF5&displaylang=en -Chuck -- This posting is...

I'm curious to why you think Wed. is a good day to update. :) -- Lucy This posting is provided "AS IS" with no warranties, and confers no rights. "siggy" <si66y@ahyoo.com> wrote in...

ENABLE ACTIVEX (Suggest set to "User Prompt" ) Say YES to both allow Active X boxes with WINUPDATE and you won't get the ADMIN page (daft innit) Disclaimer (If already posted ....apologies .../me...