Bob,
Thanks for posting. What operating system are you running? The update
requires Microsoft Installer 2.0 please check the file version for file
MSI.dll it must be at least 2.0, if not you can update from below:
Windows NT/2000;
http://www.microsoft.com/downloads/r...eleaseID=32832
Windows Me/9x
http://www.microsoft.com/downloads/r...eleaseID=32831
If the problem persists, check to verify the following key exists in the
registry:
================================================== =======
WARNING: Using Registry Editor incorrectly can cause serious problems that
may require you to reinstall Windows <95, 98, NT, 2000, XP>. Microsoft
cannot guarantee that problems resulting from the incorrect use of Registry
Editor can be solved. Use Registry Editor at your own risk.
================================================== ==========
1. Click "Start," and then click "Run."
2. In the Open box type regedit and click "OK."
3. Browse in the left frame to:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Updates\MSXM L4\Q317244
4. In the right frame you should see: "IsInstalled"=hex:01,00,00,00
--
Thanks,
Lucy Eby [MSFT]
This posting is provided "AS IS" with no warranties, and confers no rights.
"Bob" <genesis@nvc.net> wrote in message
news:038a01c35977$13b73560$a301280a@phx.gbl...