Tech Support > Operating Systems > Shutting Down
Shutting Down
Posted by Melanie on November 25th, 2003


My daughter keeps trying to type her homework and the
computer just turns off. We are so frustated! What can we
do?

Posted by Jess Feinman on November 26th, 2003


Melanie:

It sounds as if your computer has picked up a "virus". If you have
antivirus software, make sure you have the latest virus signatures (from the
company's website) and then run a scan of your hard drives. If you don't
have antivirus software, you should get some, but in the meantime there are
websites which allow you to do a free scan of your computer:

http://us.mcafee.com/default.asp

then click on McAfee Free Scan. Hope this helps.

Jess

"Melanie" <anonymous@discussions.microsoft.com> wrote in message
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