Tech Support > Operating Systems > Sympatico Blocking DNS
Sympatico Blocking DNS
Posted by Adam Grenon on August 19th, 2003


sympatico is blocking the windows update dns,and i can't
resolve the new dns for theupdate site to work around this
anyone have the latest dns numbers for this im not sure
that my terminology is correct but thats what i need to
get these system going for customers

Posted by Lucy [MS] on August 20th, 2003


Adam,

Thanks for posting . Could you please run an IPCONFIG and post the results?

Run Ipconfig

Click Start > Run
Type "cmd" (without quotes)
Click Ok
At the command prompt type
"ipconfig /all" (w/o quotes)
Press Enter

For Windows98/ME
---------------------
Click Start > Run
Type "msconfig" (without quotes)
Click Ok
-----------------------

The Windows IP configuration results will appear.
The results include numerous IP addresses.
We need the DNS and WINS (if applicable) IP addresses.

Please post back the results. This will help us further investigate the
DNS errors.


--
Thank you,
Lucy Eby [MSFT]

This posting is provided "AS IS" with no warranties, and confers no rights.


"Adam Grenon" <adagre@yahoo.com> wrote in message
news:013201c3667e$844a4c40$a501280a@phx.gbl...


Posted by Adam Grenon on August 20th, 2003


Talked to Sympatico this morning, they are aware of this
issue and have people working on it. Thats all they tell
me. I'm getting really pissed off becuase i can't
complete updates for customers that have problems I need
to resolve, and in turn they are pissed at me for taking
so long.

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Valued Customer>IPCONFIG /ALL

Windows IP Configuration

Host Name . . . . . . . . . . . . : c8l1v3
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek
RTL8139/810X Family PCI Fast
Ethernet NIC
Physical Address. . . . . . . . . : 00-D0-09-FF-
64-83
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Autoconfiguration IP Address. . . :
169.254.246.242
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :

PPP adapter Sympatico Access Manager:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : WAN
(PPP/SLIP) Interface
Physical Address. . . . . . . . . : 00-53-45-00-
00-00
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 64.231.220.118
Subnet Mask . . . . . . . . . . . :
255.255.255.255
Default Gateway . . . . . . . . . : 64.231.220.118
DNS Servers . . . . . . . . . . . : 207.236.176.27
206.47.244.42

C:\Documents and Settings\Valued Customer>


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