Tech Support > Operating Systems > system Administrator?
system Administrator?
Posted by Ginger on August 14th, 2003


I am getting an "Access Denied" because my "network
policy settings prevent you from using Windows Update to
download and install updates on you computer. If you
believe you have received this message in error, please
check with your system administrator"

I am not sure where to go from here in order to allow
myself to update my windows????

Please help,
Ginger

Posted by David Herman \(507119\) on August 14th, 2003


To resolve this issue, please follow these steps:

1. Click on Start, Run and type "regedit" (w/o the quotes). The Registry
Editor will open.
WARNING: Using Registry Editor incorrectly can cause serious problems that
may require you to reinstall Windows 98/ME. Microsoft cannot guarantee that
problems resulting from the incorrect use of Registry Editor can be solved.
Use Registry Editor at your own risk.

2. Navigate to the following key:

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\Curr entVersion\Policies\Explor
er

3. You should see a key called "NoWindowsUpdate".

Check the data value for this key. In order to access the Windows Update
site, the data value should be a zero "0". If the value is set to a one
"1", then your PC is currently configured to DENY access to the Windows
Update site. You need to change the value of this key to a zero "0" to
allow your PC access to the site. To change the data value, double-click on
the key name and set the value to a zero "0".

4. Once the data value has been changed, close the registry editor, reboot
your PC and try the Windows Update site again.

If after verifying that the NoWindowsUpdate key is set to a zero "0" and
re-booting your PC you are still seeing the Access Denied error on the
Windows Update web site, then try these steps:

1. Open the Registry Editor.
2. Navigate to the following key:

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\Curr entVersion\Policies\Explor
er

3. Select the "NoWindowsUpdate" key and Delete it.
4. Close the registry editor, reboot your PC and try the site again.

For more steps to try, refer to this Microsoft KB article:

http://support.microsoft.com/default...b;en-us;228548

--
David Herman
BetaID: 507119


"Ginger" <Ginger_Grasley@hotmail.com> wrote in message
news:0a6a01c3628a$6d09e600$a001280a@phx.gbl...



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