i've been trying to download updates on a friends computer
i can't even get this to come up on her system i'll take
any help i can get

thank you

We need more information. What operating system?
What happens when you access the Windows Update site?

Take a look at the Windows Update Troubleshooter:
http://v4.windowsupdate.microsoft.com/troubleshoot/

--
Thanks,
Lucy [MSFT]

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