Tech Support > Operating Systems > unable to access windows xp updates
unable to access windows xp updates
Posted by Marcel Douek on July 28th, 2003


two problems encountered.

unable to scan for updates despite i have enable
automatic windows xp updates activated. i used to receive
updates from windows.

windows xp stopped connecting to dial up modem although i
have cable a dial up modem is useful if we are having a
problem with cable isp providers. although i have tried
inewitz hypertrm and even modifying systems registery
regedit. i am not able to install modem thru creating
connection. technical support and my isp say its
microsoft. by the way the code problem is 320558 for
knowledge base. what shall i do?

Posted by David Herman \(507119\) on July 30th, 2003


First off, can you go to c:\windows\windows update.log and scroll down the
bottom. Look for any errors and post the relevant lines here if you find
any.

Remove the modem in device manager and then do a reboot. It should detect if
when it boots up, if not do a Add New Hardware.

--
David Herman
BetaID: 507119


"Marcel Douek" <marsdd55@hotmail.com> wrote in message
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