Tech Support > Operating Systems > unable to defrag hard disk or run scan disk
unable to defrag hard disk or run scan disk
Posted by ed on September 13th, 2003


I am unable to defrag hard disk because of "disk errors".
I get a dialogue box instructing me to run scan disk.
When I run scan disk, it runs for hours and never finishes.
What's worng here? Please help.

Posted by Susan on September 14th, 2003



into Safe Mode, then run scan disk, then run defrag which
worked for me. I have windows ME and to get into safe
mode I reboot the computer and then as SOON as the
manufacturer's logo comes up I hit the F8 key several
times.... Don't know if this will help, but pretty sure
it can't hurt anything and may be worth a try until a more
knowledgable person responds to you...Seems like things
like scan disk & defrag work better in safe mode.

Susan

I am unable to defrag hard disk because of "disk errors".


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