Tech Support > Operating Systems > unable to get updates
unable to get updates
Posted by Lisa on August 17th, 2003


I went through the updates review and click on install now
button and nothing is happening. Help!

Posted by Chuck Ferring \(Excell\) [MSFT] on August 18th, 2003


Hello Lisa,

The following is taken from the Windows Update troubleshooter:

Problem Description:
After accepting the EULA, the Windows Update - Web Page Dialog window
appears but the download never starts. Nothing "moves" on the download
progress bar, no matter how long you leave the connection open.


Resolutions:
Please re-register the following files:
regsvr32 msscript.ocx
regsvr32 dispex.dll
regsvr32 vbscript.dll
regsvr32 scrrun.dll

1. Click "Start," and then click "Run."
2. Type regsvr32 msscript.ocx in the "Open" box and click "OK."
3. Repeat for dispex.dll,vbscript.dll, and scrrun.dll.

Next, make sure file (open) type .JS is properly associated:
1. In Control Panel, click "Folder Options," and then click "File Types."
2. Locate the .JS extension and click "Advanced."
3. Make sure the "Application to perform action" field contains:
C:\WINDOWS\System32\WScript.exe "%1" %* This is for a Windows XP computer.
For Windows 2000 substitute the C:\WINDOWS\ with C:\Winnt\. For Windows 98
and Windows Millenium Edition substitute this: C:\WINDOWS\System\ for
C:\Windows\system32.

Please post back and let us know if this helps.

-Chuck

--
This posting is provided "AS IS" with no warranties, and confers no rights.


"Lisa" <nworb@yahoo.com> wrote in message
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