Tech Support > Operating Systems > Unable to use Windows Update
Unable to use Windows Update
Posted by Dana on January 29th, 2004


I have tried downloading the parser and when I try to
install it my machine can't open it. Here is the error
message from the Update website.
Thanks for your help.
___________________

Windows Update has encountered an error. Please try the
following:

Install the latest version of the Microsoft XML Parser
from the Microsoft Download Center:

In the Worldwide Downloads list, select the appropriate
language for your computer and then click Go.
In the Keywords box, type Microsoft XML Parser (MSXML) 3.0
Service Pack and then click Go.
In the list of available downloads, click Microsoft XML
Parser (MSXML) 3.0 Service Pack 4 (SP4).
Follow the instructions on your screen.
After the installation, try the Windows Update site again.
(0x800A0007)


Posted by MowGreen [MVP] on January 30th, 2004


Dana,

Delete the copy you already downloaded ...
download MSXML 3.0 SP4 from here:

http://www.microsoft.com/downloads/d...displaylang=en

TEMPORARILY disable your antivirus program before downloading and
installing ... close Internet Explorer after the download is complete.
Go to Internet Options via the Control Panel, delete all Temporary
Internet Files, cookies, and History. Install the Parser now.

After rebooting, reenable your antivirus program.


MowGreen [MVP]
*-343-* Never Forgotten


Dana wrote:



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