Try the following solution from the Widnwos Udpate Troubleshooter:

Link to:
http://v4.windowsupdate.microsoft.com/troubleshoot/

Select:
Problem Downloading/Installing a Software (Non-Driver) item

Follow steps under:
Install stops at 0% when using the AOL Browser


Could also please post the version number of your AOL.exe file?

--
Thank you,
Lucy Eby [MSFT]

This posting is provided "AS IS" with no warranties, and confers no rights.

"cindy" <cpok1955@aol.com> wrote in message
news:018d01c35aa2$9b0a4850$a101280a@phx.gbl...