I'm trying to do a Windows Update with Win98 SE, and I
keep getting the following error page:
=============================================
Software Update Incomplete
The Windows Update software did not update successfully.
Below are some suggestions to help you proceed:
You may have clicked No when prompted to accept the Trust
Certificate. To allow the Windows Update site software to
install, click Yes when presented with the Security
Warning dialog box.
Your Internet Explorer security settings may be set too
high. To install the updated software and access Windows
Update, Internet Explorer security must be set to medium
or lower, and active scripting and the download and
initialization of ActiveX controls must be enabled.

Note These are the default settings for Internet Explorer.
For more information about Internet Explorer security and
instructions on how to change your security settings, read
Microsoft Knowledge Base (KB) Article Q174360.
==========================================

1. I've checked my security settings, and they are okay.
2. I'm never given the option of clicking 'Yes' on any
certificate - it never gets that far.
3. I read through the knowledgebase article that it
mentions (Q174360), and all my settings are correct.
4. I even downloaded the .cab file which includes the
iuctl.dll and iuengine.dll files that are recommended by
Microsoft. I installed them, rebooted, and still have the
same problem.

Can anyone help?!? Thanks.

Barry,

Check the version number of these 3 files. Right click them, choose
Properties, click the Version tab :
iuctl.dll, iuengine.dll and Update Class (iuctl.inf found in the
WINDOWS \Downloaded Program Files folder)

They must ALL be v.5.3.3790.13 . If any of these files have a different
version number, go here and follow the steps for Win 98 :

WINUP Error Message Software Update Incomplete, This Windows Update
Software Did Not Update Successfully
http://support.microsoft.com/?kbid=319585
** Delete the contents of C:\WUTemp if present on your system **

You MUST temporarily disable your antivirus program prior to doing a
manual download and install of the ActiveX Windows Update Software
Controls. Failure to do so will result in the controls being
corrupted/damaged and render them inoperative. Failure to disable your
antivirus prior to accessing the Windows Update site, downloading and/or
installing updates will result in no access to the site, the updates
being corrupted/damaged , or damaged/corrupted/incomplete installations
of said updates.

MowGreen
*-343-*
Never Forgotten

Barry wrote:

At least in w98se, iuctl.inf has no version tab (and may
be on desktop) but does contain references to the dlls,
with their version.