- Windows critical update KB828026
- Posted by James on February 22nd, 2004
I continue to receive an automatic update notice
regarding critical update KB828026, Update for Windows
Media Player Script Commands. When I attempt to install
this update, the download seems to proceed smoothly,
however the install seems to be cut short--although I
receive the message that the install has been successful.
I am unable to find the referenced program among my
Windows Hotfix programs. Windows Update Installation
History shows a long series of successful and
unsuccessful install attempts for this update, both via
automatic update and via web site download.
Any similar experiences and advice? Many thanks!
- Posted by Dick Kling on February 22nd, 2004
I just logged on to post a similar question. My situation
is slightly different in that all my installations have
been successful both via auto download and from the web
but I too am still receiving the automatic update notice.
This is happening on two computers.
Hopeing for advice.
- Posted by Paul on February 22nd, 2004
I am experiencing same problem with critical update
KB828026, but the installation history indicates that all
update attempts have been successful.
Anyone out there who can help us out?
Thanks.
- Posted by Jupiter Jones [MVP] on February 22nd, 2004
James, Dick and Paul;
Follow this:
http://www3.telus.net/dandemar/needagain.htm
In Add/Remove Programs look for "Windows Media Player...", not with
the rest of the hot fixes.
--
Jupiter Jones [MVP]
An easier way to read newsgroup messages:
http://www.microsoft.com/windowsxp/p...oups/setup.asp
http://www3.telus.net/dandemar/
"James" <anonymous@discussions.microsoft.com> wrote in message
news:14a4901c3f981$491f47b0$a401280a@phx.gbl...
- Posted by Garry on February 23rd, 2004
"Jupiter Jones [MVP]" <jones_jupiter@hotnomail.com> wrote in message
news:eyYAwqZ%23DHA.1052@TK2MSFTNGP12.phx.gbl...
The instructions at that link work for some people and may for you, but not
for me. If not, try the following (my slightly modified version of the
method that worked for Derek):
1. Make new Restore Point and Back up the Registry, in case of accidents.
(You'll be editing your Registry. If you follow the instructions, the
chance of a problem is small, but this is insurance against unpleasant
things like a PC that won't boot.) Here are Microsoft's instructions for
creating a restore point:
i. Click Start, point to All Programs, point to Accessories, point to
System Tools, and then click System Restore.
ii. In the System Restore dialog box, click Create a restore point, and
then click Next.
iii. Type a description for your restore point, such as "Before Office
XP", then click Create.
2. Go to Control panel/add remove programs, and uninstall the Windows
Media Player hotfix. If you are asked if you want to continue because
removing it may interfere with other updates (I was), click continue. Close
out from the control panel.
3. Click Start/Run, and type in Regedit, to edit your registry.
4. Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Updates\Wind ows
Media Player. Delete the following keys if present: wm828026 and/or
Q828026. Close the Registry.
5. Reboot your computer.
6. Disable your antivirus software.
7. Reinstall the update patch. To do it manually, download the patch from
http://www.microsoft.com/downloads/d...isplayLang=en).
Once it is downloaded, run the file.
8. Reboot again.
9. Click Start/Programs/Windows Update. Click scan updates. If it does
not report that you need to install critical update KBB828026, you've
succeeded.
Garry
- Posted by Jupiter Jones [MVP] on February 23rd, 2004
Garry;
If my directions do not work, neither do yours.
They are the same, just worded differently.
--
Jupiter Jones [MVP]
An easier way to read newsgroup messages:
http://www.microsoft.com/windowsxp/p...oups/setup.asp
http://www3.telus.net/dandemar/
"Garry" <eli1962@kc.rr.com> wrote in message
news:uw9z26a%23DHA.1428@TK2MSFTNGP12.phx.gbl...
- Posted by Garry on February 24th, 2004
JJ,
Actually, I think there's a difference, unless I didn't follow your link
adequately. In my case, the difference turned out to be real important.
The link you gave took me to the following place in the registry:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Updates\Wind ows XP\SP1.
(Actually, SP2 in my case.) I got rid of the key there, but that wasn't
sufficient. But Derek's message took me to:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Updates\Wind ows\Media Player
I don't know how I'd missed it before, because I'd searched the registry for
the damned 828026. Anyway, I found two more keys there (wm828026 and
Q828026). Getting rid of them before reinstalling finally solved my
problem.
Garry.
"Jupiter Jones [MVP]" <jones_jupiter@hotnomail.com> wrote in message
news:eQC%23uhc%23DHA.692@TK2MSFTNGP12.phx.gbl...
