Hi all -

A friend of mine has a machine running Win98 and is unable to run
windows update.
Here is the relevant part of his "Windows Update.log" file:

2003-09-09 21:19:54 02:19:54 Success IUCTL Starting
2003-09-09 21:19:54 02:19:54 Success IUCTL Downloaded
iuident.cab from http://windowsupdate.microsoft.com/v4/ to C:\Program
Files\WindowsUpdate\V4
2003-09-09 21:19:54 02:19:54 Success IUCTL Checking to
see if new version of Windows Update software available
2003-09-09 21:19:54 02:19:54 Success IUCTL Current
iuctl.dll version: 5.3.3790.13
2003-09-09 21:19:54 02:19:54 Success IUCTL Current
iuengine.dll version: 5.3.3790.13
2003-09-09 21:19:54 02:19:54 Success IUENGINE Starting
2003-09-09 21:19:55 02:19:55 Success IUENGINE Determining
machine configuration
2003-09-09 21:19:55 02:19:55 Success IUENGINE Determining
machine configuration
2003-09-09 21:20:07 02:20:07 Error IUENGINE Querying
software update catalog from
https://a248.e.akamai.net/v4.windows...etmanifest.asp
(Error 0x800C0005)

I have read the suggestions on newsgroups about checking the HOSTS
file for entries that might be preventing akamai.net from resolving
properly but that is not the issue in his case. We can get to the
getmanifest.asp URL using Netscape or Mozilla - obviously, it doesn't
do anything for those browsers, but it was how I confirmed that the IP
address was resolvable.

What else should we be checking?

Thanks in advance.

Dave

David,

Check the Date and Time of the system to ensure that they are accurate.
There is a similar error on the Troubleshooter page that deals with
" Error IUENGINE Querying software update catalog from
https://v4.windowsupdate.microsoft.com/getmanifest.asp " The error code
is different, though. Not sure if it applies but at least it may provide
a clue as to which way to go.
" Make sure that the computer's time and date settings are correct. This
is the most likely cause of this error. If those settings are correct,
then check that valid SSL certificates are installed on the computer
using the steps below.
1. Open Internet Explorer, click "Tools," and then click "Internet
Options."
2. Select the "Contents" tab and click "Certificates."
3. Select the "Trusted Root Certification Authorities" tab.
4. Check for a certificate called "Microsoft Root Authority."
5. Double-click it.
6. On the "General" tab, make sure that the "Valid from" dates are
correct. The dates should be something like "1/10/1997 to 12/31/2020."
7. On the "Certification Path" tab, under the "Certificate Status"
section, make sure it says "This certificate is OK."
8. Click "OK," and then locate a certificate called "NO LIABILITY
ACCEPTED."
9. On the "General" tab, make sure that the "Valid from" dates are
correct. The dates should be something like "5/11/1997 to 1/7/2004."
10. On the "Certification Path" tab, under the "Certificate Status"
section, make sure it says "This certificate is OK." "

MowGreen
*-343-*
Never Forgotten " All gave some, some gave all "

David S April wrote: