I can get to the windows update page without a problem. It
will even scan the computer for updates and bring me to
the next page. When I select pick updates to install it
stays on 0% complete then I get an error message saying
that an error was encountered and the page can't be
displayed. An error number is listed ( 0x800C0005) but
when I go to the online support page and attempt to solve
the problem myself I don't see this particular error
number listed. Can anyone help me?

Thanks a bunch!
Houston

Houston,

The error code 0x800C0005 means that IE is being blocked from "seeing"
the Windows Update site.

Check the Date and Time of the system to ensure they are accurate. Clear
the Temporary Internet Files and History via Internet Options in the
Control Panel. Now click the Advanced tab ... Under the Security heading
make sure that : " Check for server certificate revocation " is NOT
checked and " Do not save encrypted pages to disk " IS checked.

Add the following Trusted Sites:
1. Open Internet Explorer.
2. Click "Tools," and then click "Internet Options."
3. Click "Security."
4. Click the Trusted Sites icon.
5. Click "Sites."
6. Clear the check box "Require server verification (httpsfor all sites in
this zone."
7. Add the following sites.
http://Windowsupdate.microsoft.com
http://V4.Windowsupdate.microsoft.com
https://v4.Windowsupdate.microsoft.com
http://Download.Windowsupdate.com

From Lucy, MS :

" Click Start >> Run >> Type the follow command in the Open box.
"REGSVR32 WINTRUST.DLL" (w/o quotes)
Press Ok.

Click Start >> Run >> Type the follow command in the Open box.
"REGSVR32 SOFTPUB.DLL" (w/o quotes)
Press Ok.

Click Start >> Run >> Type the follow command in the Open box.
"REGSVR32 INITPKI.DLL" (w/o quotes)
Press Ok.

Click Start >> Run >> Type the follow command in the Open box.
"REGSVR32 MSSIP32.DLL" (w/o quotes)
Press Ok.

This can also happen if an installed program is intercepting the Windows
Update process. Applications like web accelerators, TweakMasterDNS, etc.
can add static IP entries for the Windows Update site into the HOSTS file.
Check the HOSTS file (it may also be called HOSTS.SAM) and make sure you
don't have any static IP entries for the Windows Update web site listed
in the file. If you are running Win98/ME, the HOSTS file will be in
this folder:

C:\Windows

If you are running WinNT/2K/XP, it will be in this folder:

C:\WINDOWS\system32\drivers\etc

You can use Notepad to open the HOSTS file. If you find IP addresses
associated with Windows Update please remove the entries and save changes. "

Can you successfully reach SSL sites . Test here :
https://www.stanford.edu/group/idg/l...cure/test.html

If not :

The Page Cannot Be Displayed" Error Message When You Try to View Web
Page on a Secure Web Site
http://support.microsoft.com/?kbid=303807

Page Cannot Be Displayed Error During SSL 3.0 Server Session Timeout
http://support.microsoft.com/?kbid=305217

You Cannot Access Your MSN E-mail Account or Authenticate with a Web
Site in Various Programs
http://support.microsoft.com/?kbid=813951

HOW TO: Troubleshoot Situations Where You Cannot Complete MSN Sign-up or
Connect to SSL Secured (128-Bit) Web Sites by Using Internet Explorer in
Windows XP
http://support.microsoft.com/?kbid=813444


MowGreen [MVP]
*-343-* Never Forgotten


Houston wrote: