- Windows Update Response: Must be Operating a MS Windows Operating System
- Posted by A Boehl on November 6th, 2003
My Windows 98se, IE 6 (Svc pack1) link to Windows Update opens IE but all I have this bizarre response:
Thank you for your interest in Windows Update
Windows Update is the online extension of Windows that helps you get the most out of your computer.
You must be running a Microsoft Windows operating system in order to use Windows Update.
Not had this problem before. Definitely using W98se, home PC.
Any suggestions as to how one can gain access to the Windows Update web site?
Alfred
- Posted by oldone on November 7th, 2003
Hi, find a possible answer here..
http://v4.windowsupdate.microsoft.com/troubleshoot/
- Posted by A Boehl on November 7th, 2003
There were many suggestions. However, the error message for: You must be running a Microsoft Windows operating system
in order to use Windows Update.
references a Registry correction for Windows 2000 and WXP. I double checked my Windows 98se Registry for this same key/value. It does NOT exist.
Thanks for trying.
Alfred
"oldone" <anonymous@discussions.microsoft.com> wrote in message news:077a01c3a4da$bd6933c0$a101280a@phx.gbl...
Hi, find a possible answer here..
http://v4.windowsupdate.microsoft.com/troubleshoot/
- Posted by Lucy [MS] on November 7th, 2003
The error typically happens when a 3rd party programs is intercepting
Windows Update. Some programs include Norton, Pop Stopper, Cookie Pal,
Norton Internet Security (needs to be configured to use Windows Update),
etc.
1. Make sure you are using Internet Explorer to access Windows Update.
2. Perform a clean boot then access Windows Update.
How to perform a Clean Boot for Windows 98
http://support.microsoft.com/default...b;en-us;192926
Thanks,
Lucy [MS]
This posting is provided "AS IS" with no warranties, and confers no rights.
"A Boehl" <a1guy@pacbell.net> wrote in message
news:eQwi%23jOpDHA.2500@TK2MSFTNGP10.phx.gbl...
There were many suggestions. However, the error message for: You must be
running a Microsoft Windows operating system
in order to use Windows Update.
references a Registry correction for Windows 2000 and WXP. I double checked
my Windows 98se Registry for this same key/value. It does NOT exist.
Thanks for trying.
Alfred
"oldone" <anonymous@discussions.microsoft.com> wrote in message
news:077a01c3a4da$bd6933c0$a101280a@phx.gbl...
Hi, find a possible answer here..
http://v4.windowsupdate.microsoft.com/troubleshoot/
