- Windows Update will not work on XP machine
- Posted by Steve on July 14th, 2003
I am trying to update my XP Pro computer but when i get
to the Windows Update page i get an "Access Denied"
message and am told to contact my Administrator.
Any suggestions? Please...
- Posted by Chuck Ferring \(Excell\) [MSFT] on July 16th, 2003
Hello Steve,
Take a look at C:\Windows\Windows Update.log. Are there any error messages
toward the bottom of the log file? If so, please post the relevant lines
here.
-Chuck
--
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"Steve" <stevem@surf.dsusd.k12.ca.us> wrote in message
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- Posted by Steve on July 25th, 2003
There are no errors in the Windows Update.log file. What
else could it be?
- Posted by David Herman \(507119\) on July 25th, 2003
If you are comfortable editing your system registry you can resolve this
issue as follows.
Check your registry to see if either of the following values exists:
1.
[HKEY_CURRENT_USER\Software\Microsoft\Windows\Curre ntVersion\Policies\Window
sUp
date] "DisableWindowsUpdateAccess"=dword:00000001
2.
[HKEY_CURRENT_USER\Software\Microsoft\Windows\Curre ntVersion\Policies\Explor
er]
"NoWindowsUpdate"=dword:00000001
These keys will block user access to the Windows Update site if set
incorrectly. Make sure
these keys are set to 0 to allow access.
This also will occur if the account that the user is using does not have
full permissions
to the Program Files\Windowsupdate\V4\Temp folder and the iuident.cab is not
in this folder.
--
David Herman
BetaID: 507119
"Steve" <stevem@surf.dsusd.k12.ca.us> wrote in message
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