How do I get help to fix this?

Josephine;
What operating system?
What is the exact error message?

Try this checklist:
http://www3.telus.net/dandemar/Updtcl.htm

--
Jupiter Jones [MVP]
An easier way to read newsgroup messages:
http://www.microsoft.com/windowsxp/p...oups/setup.asp
http://dts-l.org/index.html


"Josephine Cicinato" <jocy97@msn.com> wrote in message
news:05aa01c3b3c4$eaad8c70$a501280a@phx.gbl...