Tech Support > Operating Systems > Windows XP Security Patch 823980 again and again???
Windows XP Security Patch 823980 again and again???
Posted by JamesKB on August 20th, 2003


Hiya....

OS: WinXP Home

Way back on 17 July I installed Windows XP Security Patch 823980.

Then yesterday, 18 August I visited the Windows Update site and there it was
again listed as a "Critical Update" I needed to install. I said ok.... and
let Windows Update do its thing. It installed with out a problem. I
checked "Instillation History" and sure enough it was listed as being
successful.

Now today, 19 August, when I visit the Windows Update site it is listed
**again** as a "Critical Update" I need to install. What is going on?? How
many times does one have to install this patch???? (I've also "searched"
and have no "msblast.exe" file on my 'puter, so I am fairly sure I am not
infected.)

Thanks for your time.....


Posted by Greg on August 20th, 2003


I have XP Pro, and have followed that KB article to no
avail. The fix always reappears as needing to be
installed. To try and solve this problem, I have
installed the fix via the Automatic Update notifier,
through the Windows Update website, and even with the
standalone .exe installer.

I have tried deleting my ebd.log from the %SYSTEMROOT%
\system32\catroot2 folder. I have tried all manner of
removing the 823980 registry keys.

Then each time I install the fix, it believes the install
is successful. Yet then I open windows update, that fix
is still listed as a critical update. Also, every day
the Automatic Update icon flags that fix as needing to be
installed.

GOING CRAZY here! =P
Has anyone encountered this type of problem and solved it?


Thanks a million. (For now I guess I'll just keep a
daily ritual of installing 823980 before I go to bed. I
guess it isn't any more annoying than flossing...)

-Greg

Posted by P-Kay on August 20th, 2003



I really can't answer your ??? why you had to install it
again but I have downloaded it and started installing it.
My electric went out because of a storm and now in my
installation history it says it is in progress but I
can't find it. When it first starting installing it had a
box that was showing the progress.I don't know what to
do!!! It doesn't come back up on my list of updates to do
therefore I can't start it over. As far as DA WORM,I
couldn't find "msblast.exe" either but I found out that I
had it because my computer kept bringing up a box that
said Windows was shutting down and had about NT Authority
System and Remote Procedure Call (RPC).I couldn't stay on
line any longer than 5 minutes and it would shut windows
down.If you get that box with that info in it you have
been got.