Tech Support > Operating Systems > Windows XP Updates....will not install
Windows XP Updates....will not install
Posted by Dottie on August 13th, 2003


Hi there....I just set up my aunts new puter two days ago
and tried to run her Updates, there were 28 updates to
install. I started update and after a couple hrs. I
noticed the download was finished then the installation
process started, it zipped through very fast...I thought
it was finished. So I went back into the updates and
every single one of the updates were in red and were not
downloaded. What a waste of time! I checked for worm she
doesnt have it. Any advice out there?
thx...dottie

Posted by Nicholas on August 13th, 2003


Dottie --

Follow these instructions:

Step #1:

Perform a Disk Cleanup:

Go to Start > Programs > Accessories > System Tools > Disk Cleanup

Step #2:

Go to Start > Run and type: MSCONFIG , and hit enter.
Select "Normal Startup", click "apply" and reboot.

Step #3:

1. Start the Administrative Tools utility in your Control Panel.
2. Double-click Services.
3. Right-click "Cryptographic Services", and then click Properties.
4. Click "Automatic" for Startup type, and then click Start.
5. Try installing the Updates again. If the problem persists, go to Step 6.
6. Click Start, and then click Run.
7. In the Open box, type: CMD , and then click OK.
8. At the Command Prompt, type (or Copy & Paste) the following commands,
each individually, pressing ENTER after each line:

net stop cryptsvc

ren %systemroot%\system32\catroot2 oldcatroot2

net start cryptsvc

Type EXIT to close the Command Prompt, and visit Windows Update again:


--
Nicholas

------------------------------------------------------------------------

"Dottie" <dotbuckeye@wcnet.org> wrote in message:
news:0c1201c3619a$14917240$a601280a@phx.gbl...

| Hi there....I just set up my aunts new puter two days ago
| and tried to run her Updates, there were 28 updates to
| install. I started update and after a couple hrs. I
| noticed the download was finished then the installation
| process started, it zipped through very fast...I thought
| it was finished. So I went back into the updates and
| every single one of the updates were in red and were not
| downloaded. What a waste of time! I checked for worm she
| doesnt have it. Any advice out there?
| thx...dottie


Similar Posts