I performed the latest Windows Update for XP. It was dated November 15th or
something like that. It is supposed to fix security issues in IE. Well
anyway, the update is humming alond and then it opens a new windows with a
progress bar. It says Please wait while Windows configures Messenger 5.0. At
the end of the update dialog an error appears that says:

An error occurred during the installation of an assembly component
{874793FC-5F43-8FE7-18C4DB9B143D}. HRESULT: -2147024864.

When I click OK on the error message, the Messenger updates seem to be
uninstalling then the installing dialog reappears and the whole thing starts
over. It just loops like this over and over. I can't get it to stop and I
cannot use Messenger anymore. This is a very broken update. Does anyone have
any ideas of what I can do? I'm using Windows XP on a brand new Tablet PC,
and I've only been using it for about a month.

Charles Pickrell

Here are the relevant entries from my log file:

2003-10-25 16:35:23 23:35:23 Success CDM Starting
2003-10-25 16:44:41 23:44:41 Success IUCTL Starting
2003-10-25 16:44:44 23:44:44 Success IUCTL Downloaded
iuident.cab from http://windowsupdate.microsoft.com/v4/ to C:\Program
Files\WindowsUpdate\V4
2003-10-25 16:44:44 23:44:44 Success IUCTL IUEngine on Server
is newer version (5.4.3790.14)
2003-10-25 16:44:44 23:44:44 Error IUCTL Library download
error. Will retry. (Error 0x80072EE7)
2003-10-25 16:44:46 23:44:46 Success IUENGINE Starting
2003-10-25 16:44:46 23:44:46 Success IUENGINE IUEngine update
completed
2003-10-25 16:44:46 23:44:46 Success IUENGINE Shutting down
2003-10-25 16:44:46 23:44:46 Success IUCTL Checking to see if
new version of Windows Update software available
2003-10-25 16:44:46 23:44:46 Success IUENGINE Starting
2003-10-25 16:44:48 23:44:48 Success IUENGINE Querying software
update catalog from
https://a248.e.akamai.net/v4.windows...etmanifest.asp
2003-10-25 16:44:48 23:44:48 Success IUENGINE Download started
2003-10-25 16:44:48 23:44:48 Success IUENGINE Download
destination root folder is: C:\WUTemp
2003-10-25 16:44:48 23:44:48 Success IUENGINE See iuhist.xml for
details: Download finished
2003-10-25 16:44:48 23:44:48 Error IUENGINE Driver download
failed for (null) (Error 0x80004005: Unspecified error)
2003-10-25 16:44:48 23:44:48 Success IUENGINE Shutting down
2003-10-25 16:44:48 23:44:48 Success IUCTL Shutting down
2003-10-25 16:48:46 23:48:46 Success CDM Shutting down
2003-10-25 16:58:57 23:58:57 Success IUCTL Starting
2003-10-25 16:58:57 23:58:57 Success IUCTL Shutting down
2003-10-25 16:58:57 23:58:57 Success IUCTL Starting

Sorry, this is the correct log data:

2003-11-18 15:44:29 23:44:29 Success IUCTL Starting
2003-11-18 15:44:30 23:44:30 Success IUCTL Downloaded
iuident.cab from http://windowsupdate.microsoft.com/v4/ to C:\Program
Files\WindowsUpdate\V4
2003-11-18 15:44:30 23:44:30 Success IUCTL Current
iuengine.dll version: 5.4.3790.14
2003-11-18 15:44:30 23:44:30 Success IUCTL Current iuctl.dll
version: 5.4.3790.14
2003-11-18 15:44:30 23:44:30 Success IUENGINE Starting
2003-11-18 15:44:30 23:44:30 Success IUENGINE Determining machine
configuration
2003-11-18 15:44:30 23:44:30 Success IUENGINE Determining machine
configuration
2003-11-18 15:44:35 23:44:35 Success IUENGINE Querying software
update catalog from
https://a248.e.akamai.net/v4.windows...etmanifest.asp
2003-11-18 15:44:35 23:44:35 Success IUENGINE Querying software
update catalog from
https://a248.e.akamai.net/v4.windows...etmanifest.asp
2003-11-18 15:44:35 23:44:35 Success IUENGINE Querying software
update catalog from
https://a248.e.akamai.net/v4.windows...etmanifest.asp
2003-11-18 15:44:36 23:44:36 Success IUENGINE Querying software
update catalog from
https://a248.e.akamai.net/v4.windows...etmanifest.asp
2003-11-18 15:44:38 23:44:38 Success IUENGINE Determining machine
configuration
2003-11-18 15:44:39 23:44:39 Success IUENGINE Querying software
update catalog from
https://a248.e.akamai.net/v4.windows...etmanifest.asp
2003-11-18 15:53:57 23:53:57 Success IUENGINE Shutting down
2003-11-18 15:53:57 23:53:57 Success IUCTL Shutting down
2003-11-18 16:11:35 00:11:35 Success IUCTL Starting
2003-11-18 16:11:36 00:11:36 Success IUCTL Downloaded
iuident.cab from http://windowsupdate.microsoft.com/v4/ to C:\Program
Files\WindowsUpdate\V4
2003-11-18 16:11:36 00:11:36 Success IUCTL Current
iuengine.dll version: 5.4.3790.14
2003-11-18 16:11:36 00:11:36 Success IUCTL Current iuctl.dll
version: 5.4.3790.14
2003-11-18 16:11:36 00:11:36 Success IUENGINE Starting
2003-11-18 16:11:36 00:11:36 Success IUENGINE Determining machine
configuration
2003-11-18 16:11:36 00:11:36 Success IUENGINE Determining machine
configuration
2003-11-18 16:11:40 00:11:40 Success IUENGINE Querying software
update catalog from
https://a248.e.akamai.net/v4.windows...etmanifest.asp
2003-11-18 16:11:40 00:11:40 Success IUENGINE Querying software
update catalog from
https://a248.e.akamai.net/v4.windows...etmanifest.asp
2003-11-18 16:11:40 00:11:40 Success IUENGINE Querying software
update catalog from
https://a248.e.akamai.net/v4.windows...etmanifest.asp
2003-11-18 16:11:41 00:11:41 Success IUENGINE Querying software
update catalog from
https://a248.e.akamai.net/v4.windows...etmanifest.asp
2003-11-18 16:11:43 00:11:43 Success IUENGINE Determining machine
configuration
2003-11-18 16:11:43 00:11:43 Success IUENGINE Querying software
update catalog from
https://a248.e.akamai.net/v4.windows...etmanifest.asp
2003-11-18 16:11:47 00:11:47 Success IUENGINE Querying software
update catalog from
https://a248.e.akamai.net/v4.windows...etmanifest.asp
2003-11-18 16:11:49 00:11:49 Success IUENGINE Asynchronous
Download started
2003-11-18 16:11:49 00:11:49 Success IUENGINE Download
destination root folder is: C:\WUTemp
2003-11-18 16:11:51 00:11:51 Success IUENGINE Downloaded file
http://download.windowsupdate.com/ms...0b937b91d6.exe
2003-11-18 16:11:51 00:11:51 Success IUENGINE Local path
C:\WUTemp\com_microsoft.Q824145_IE6_SP1\q824145.ex e
2003-11-18 16:11:51 00:11:51 Success IUENGINE See iuhist.xml for
details: Download finished
2003-11-18 16:11:51 00:11:51 Success IUENGINE Asynchronous
Install started
2003-11-18 16:11:51 00:11:51 Success IUENGINE Asynchronous
Install completed startup
2003-11-18 16:11:55 00:11:55 Success IUENGINE Installing SOFTWARE
item from publisher com_microsoft
2003-11-18 16:11:55 00:11:55 Success IUENGINE Installer Command
Type: EXE
2003-11-18 16:12:14 00:12:14 Success IUENGINE See iuhist.xml for
details: Install finished