Tech Support > Operating Systems > XP Service Pack won't install
XP Service Pack won't install
Posted by Mike Hollis on August 22nd, 2003


I ran the system scan on Windows XP Home Edition update site which
returned a list of updates. I also received a message saying that the
"critical" Windows XP Service Pack 1 needed to be installed first. I
clicked on "Install" and the routine downloaded 1.9MB of 1.9MB. After
waiting for a while, I clicked on "Install" again, but the
installation process never started up. (I was accessing MS's update
page via AOL.) I waited over a half and hour, but nothing ever
happened. I uninstalled the Service Pack and associated hot fixes and
went through the entire process again. Same results -- 1.9MB
downloaded but no startup on the installation procedures. Any ideas
what's happening? How do I get the installation process to start and
sucessfully install the Service Pack update? TIA.

Posted by Nicholas on August 22nd, 2003


Mike --

I would recommend downloading and installing SP1 directly
from the following web site, instead of downloading it from
the Windows Update web site.

Windows XP Service Pack 1 (direct download)
http://www.microsoft.com/WindowsXP/p...1/default..asp

Note: Select "Network Installation" (32-bit)


P.S. Make sure to disable your antivirus program and close any
open programs before installing it.


--
Nicholas

---------------------------------------------------------------------------------------

"Mike Hollis" <mehla@earthlink.net> wrote in message:
news:g40bkv4d6tqlu64blgldgd1cnfhdruc0j6@4ax.com...

| I ran the system scan on Windows XP Home Edition update site which
| returned a list of updates. I also received a message saying that the
| "critical" Windows XP Service Pack 1 needed to be installed first. I
| clicked on "Install" and the routine downloaded 1.9MB of 1.9MB. After
| waiting for a while, I clicked on "Install" again, but the
| installation process never started up. (I was accessing MS's update
| page via AOL.) I waited over a half and hour, but nothing ever
| happened. I uninstalled the Service Pack and associated hot fixes and
| went through the entire process again. Same results -- 1.9MB
| downloaded but no startup on the installation procedures. Any ideas
| what's happening? How do I get the installation process to start and
| sucessfully install the Service Pack update? TIA.


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