Why can't I turn automatic update on? I'm running XP (SP2) with the firewall,
and
have just got Internet access (through Comcast cable). When I try to turn
the auto update on through the firewall, it fails, and I'm told to do it
through the Control Panel. But, all of the automatic update options are
blanked out and can't be changed. So, what do I do??? I HAVE tried
re-installing SP2, with no difference.

Hi

Its probably disabled from the Group Policy.

Try this :

- Start > Run > type "gpedit.msc"
- expand "Computer Configuration"
- Right click on "Administrative Templates" and click on "Add/Remove
Tamplates"
- Click on "Add" and select "wuau"
- Click "Open" and then "Close"
- expand "Administrative Templates"
- expand "Windows Components and click on "Windows Update"

You should see a list of things there. "Configure Automatic Updates" should
be "Not configured" for the options to be selectable.

Hope that helps.






"undouble" wrote:

> Why can't I turn automatic update on? I'm running XP (SP2) with the firewall,
> and
> have just got Internet access (through Comcast cable). When I try to turn
> the auto update on through the firewall, it fails, and I'm told to do it
> through the Control Panel. But, all of the automatic update options are
> blanked out and can't be changed. So, what do I do??? I HAVE tried
> re-installing SP2, with no difference.

1. Check the Service Manager for "Automatic Update" service
Click Start, select Run and type: Services.msc
Press Enter
Locate the - "Automatic Update"
Make sure the service is not disabled and started.

2. If the service is disabled and cannot be started:

Go to START, Select RUN
Type: regsvr32 wuaueng.dll
Press Ok

3. If all else fails:-

Windows Update Greyed Out - Restore (Line 179)
http://www.kellys-korner-xp.com/xp_tweaks.htm

Automatic Updates options are grayed out?:
http://windowsxp.mvps.org/aupolicy.htm


--
===========================
TaurArian [MS-MVP] 2005-2006
===========================


"undouble" <undouble@discussions.microsoft.com> wrote in message
news:83DF5678-5E65-4EB5-9EC6-1AE14C36A7A7@microsoft.com...
> Why can't I turn automatic update on? I'm running XP (SP2) with the firewall,
> and
> have just got Internet access (through Comcast cable). When I try to turn
> the auto update on through the firewall, it fails, and I'm told to do it
> through the Control Panel. But, all of the automatic update options are
> blanked out and can't be changed. So, what do I do??? I HAVE tried
> re-installing SP2, with no difference.

Thank you very much solution 2 fixed the problem for me (-:

"TaurArian [MS-MVP]" wrote: