Tech Support > Microsoft Windows > Performance/Maintainence > Can't get past select user screen - home edition
Can't get past select user screen - home edition
Posted by peteandcindy on April 6th, 2006


Hi-

I think we may have been infected with the black worm virus. So, I tried to
start up our machine, I see the select a user, click on a user, it says it's
loading the settings, but then it flashes our wallpaper, and then says
logging off and we're back to the select a user screen. I tried starting up
in safe mode, same thing, and I tried to restore last good profile, which
didn't work either.

Any ideas?

TIA -- Cindy

Posted by Ted Zieglar on April 6th, 2006


Symantec Online Virus and Security Check
http://security.symantec.com/default...d=ie&venid=sym

--
Ted Zieglar
"Have you backed up today?"

"peteandcindy" <peteandcindy@discussions.microsoft.com> wrote in message
news:1DD9096A-B537-4B34-AA9B-BAB1DDB5DA8B@microsoft.com...

Posted by HiBaller on April 8th, 2006


Ted, you might not have noticed, but she said he can't get her computer past
the logon screen. This means that she can't open a browser which means she
can't go to the online virus checker.

"Ted Zieglar" wrote:


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