Tech Support > Microsoft Windows > Performance/Maintainence > can't open .doc in XP
can't open .doc in XP
Posted by peterson5 on January 24th, 2008


I have upgraded from Office 2003 to Office 2007. For some reason I can't
open )or save) anything .doc. Once I click on open it brings up a window
that says "Getting File Information" but never opens. I have installed the
service packs recommended by Microsoft, but it didn't help. Any suggestions
would be greatly appreciated!!

Thanks in advance!

Posted by Tom [Pepper] Willett on January 24th, 2008


Have you asked the experts in the Office or Word newsgroups?

"peterson5" <peterson5@discussions.microsoft.com> wrote in message
news:3237B5C7-CFC0-4777-8DCA-3229B02FB8CC@microsoft.com...
:I have upgraded from Office 2003 to Office 2007. For some reason I can't
: open )or save) anything .doc. Once I click on open it brings up a window
: that says "Getting File Information" but never opens. I have installed
the
: service packs recommended by Microsoft, but it didn't help. Any
suggestions
: would be greatly appreciated!!
:
: Thanks in advance!


Posted by Ken Blake, MVP on January 24th, 2008


On Thu, 24 Jan 2008 07:42:01 -0800, peterson5
<peterson5@discussions.microsoft.com> wrote:


Although it's possible that someone here may be able to help you, you
are much more likely to get the help you need if you would ask in a
Word newsgroup (that's where the Word experts hang out), rather than
here in this Windows XP one.

--
Ken Blake, Microsoft MVP Windows - Shell/User
Please Reply to the Newsgroup