Tech Support > Microsoft Windows > Performance/Maintainence > computer crash
computer crash
Posted by NOGOGLO on September 28th, 2005


This morning my computer was working fine and as usual before leaving for a
few hours I closed the cover to habernate.
When I came to restart I reopened the cover and the computer did not restar
as usual instead it stayed black, I moved the mouse to activate but nothing
happened so I held the start button for a few seconds to shut down and then
after a few seconds I restarted and the resume screen came on for a few
seconds and all of a sudden I got a full blue screen with an announcement
"fatal system error C000021a".
I then restared in safe mode and tried to restore and it did restore two the
last check point but when I tried to restart in normal mode I get a blank
screen and the C drive does not seem to be working.
Can anyaone help me restart the computer in normal mode
I am now doing this message while on safe mode.
Thanks

Posted by Chuck on September 29th, 2005


http://support.microsoft.com/default...b;en-us;156669
Is just one of several MSKB articles concerning 21A.

"NOGOGLO" <NOGOGLO@discussions.microsoft.com> wrote in message
news:9B3C0F34-D889-4E33-9550-582476F6AE57@microsoft.com...
> This morning my computer was working fine and as usual before leaving for

a
> few hours I closed the cover to habernate.
> When I came to restart I reopened the cover and the computer did not

restar
> as usual instead it stayed black, I moved the mouse to activate but

nothing
> happened so I held the start button for a few seconds to shut down and

then
> after a few seconds I restarted and the resume screen came on for a few
> seconds and all of a sudden I got a full blue screen with an announcement
> "fatal system error C000021a".
> I then restared in safe mode and tried to restore and it did restore two

the
> last check point but when I tried to restart in normal mode I get a blank
> screen and the C drive does not seem to be working.
> Can anyaone help me restart the computer in normal mode
> I am now doing this message while on safe mode.
> Thanks



Posted by MAP on September 29th, 2005


NOGOGLO wrote:
> This morning my computer was working fine and as usual before leaving
> for a few hours I closed the cover to habernate.
> When I came to restart I reopened the cover and the computer did not
> restar as usual instead it stayed black, I moved the mouse to
> activate but nothing happened so I held the start button for a few
> seconds to shut down and then after a few seconds I restarted and the
> resume screen came on for a few seconds and all of a sudden I got a
> full blue screen with an announcement "fatal system error C000021a".
> I then restared in safe mode and tried to restore and it did restore
> two the last check point but when I tried to restart in normal mode I
> get a blank screen and the C drive does not seem to be working.
> Can anyaone help me restart the computer in normal mode
> I am now doing this message while on safe mode.
> Thanks


Do you have "go back" installed?
http://support.microsoft.com/?kbid=316503&sd=RMVP

--
Mike Pawlak



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