Tech Support > Microsoft Windows > Performance/Maintainence > Error
Error
Posted by Robert Aldwinckle on April 9th, 2008


(cross-post added to XP Perf & Maint)
"Piro" <buenas@hotmail.com> wrote in message
newsD4E7BBE-85DC-4352-AC1E-8AF6DF3162DA@microsoft.com...

Details? Which update? How did you get it?



Details? When do you see this message?

Which version of savedump.exe do you have now?
Looks like it may be the wrong one?
Perhaps using sfc /scannow might restore the right one?



Details? What did you try?



Good luck

Robert Aldwinckle
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Posted by Gerry on April 9th, 2008



Felix

Please post a copy of the Stop Error Report.

Disable automatic restart on system failure. This should help by
allowing time to write down the STOP code properly. Right click on
the My Computer icon on the Desktop and select Properties, Advanced,
Start-Up and Recovery, System Failure and uncheck box before
Automatically Restart.

Do not re-enable automatic restart on system failure until you have
resolved the problem. Check for variants of the Stop Error message.

An alternative is to keep pressing the F8 key during Start-Up and select
option - Disable automatic restart on system failure.

If you are using a wireless keyboard and the F8 key does not work
substitute a wired keyboard and mouse for this exercise only.


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


Robert Aldwinckle wrote:


Posted by nass on April 9th, 2008




"Robert Aldwinckle" wrote:

Hi,
Try to start in Safe Mode by tapping the F8 key until you get the boot
options menu and select Safe mode.
On safe mode try to Restore to an earlier date and Reboot your machine, does
it help?.

A description of the Safe Mode Boot options in Windows XP
http://support.microsoft.com/kb/315222/en-us

PRB: SymGetSymFromAddr Fails with Error 487
http://support.microsoft.com/default...b;en-us;189780

Please let us know your Anti-virus and is it up to date (current
subscription) and if there is an event log in the event viewer if the problem
still persist. You can get in Safe mode or Normal Mode by doing the following
steps:
Have a look in the Event Viewer and send us the error messages you will see
there in your next post:
Open a Notepad, customize or minimize to the taskbar as you will need it
later for this step to copy the error message on it.
Open a run command and type in:
eventvwr.msc click [OK] you will get the Event viewer control Panel.
click on each of these:
Application
System
Security
Look in the right Pane/window for error message with red (X) or Yellow
exclamation mark /!\ , double click each one to get more info about the
causer.
On the Event error properties message you will see:
Up Arrow
Down arrow
Two pages
Click on the two pages to copy the error message then bring up the Notepad
you opened earlier and right click on the first line and select Paste from
the list, this will paste the error message on a Notepad.
Please don't duplicate the error message one of each kind will be sufficient.
HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/kb/308427/en-us

Please we need just the error messages with Red (X) and don't repeat the
error, just one of each kind and post them back in your next post.

How to perform a clean boot in Windows XP
http://support.microsoft.com/?id=310353

HTH.
nass
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http://www.nasstec.co.uk